Why do you need water treatment after-sales service? Service of water purification systems
Currently, water treatment systems are a complex of complex electronic devices, which, like other equipment of building engineering systems, require qualified periodic maintenance.
Order service
Our company provides water treatment services in the complex, which can significantly increase the resource of equipment that uses purified water in their technological processes and ensure the safety of end users. If it is necessary to replace components, we are ready to supply the necessary spare parts and consumables from our warehouse in Moscow.
What does the maintenance of water treatment systems give you?
- A significant increase in the resource of equipment using purified water. An idle water treatment system incurs significant hidden costs for the restoration of the operation of the main technological equipment in the future (in particular, expensive cleaning of heat exchange equipment) and an increase in the cost of energy production due to a decrease in their efficiency.
- Low cost of maintenance of water treatment systems. The cost of servicing water treatment systems is almost imperceptible within the general budget for the service of engineering systems. When conducting routine maintenance of water treatment systems, the interval in servicing the main technological equipment increases significantly, the technical service of which is much more expensive than water treatment systems. As a result, the overall running costs of the building are significantly reduced.
- The safety of consumers of purified water. The presence of hazardous mechanical, chemical, and biological impurities in water can be potentially hazardous both to health and to the life of people who consume untreated water.
As part of the maintenance of water treatment systems, the following works are carried out:
| Service | Periodicity |
|---|---|
| Reagent level replenishment | daily |
| Checking the functioning of UV lamps | daily |
| Analysis of pressure drops in filters | daily |
| Accounting for volumes of treated water and reagents used | monthly |
| Sanitized water testing | monthly |
| Monitoring the concentration of chlorine and other impurities in the system | monthly |
| Automation Testing | monthly |
| Setting up the metering pump system | monthly |
| Cleaning equipment | quarterly |
| Maintenance work | according to manufacturer's instructions |
The total cost of maintenance of water treatment systems is determined depending on the type and volume of installed equipment.
Price list for part of the work
| Name of works | unit of measurement | Cost of work per unit, including VAT |
|---|---|---|
| Insertion device into an existing trunk pipeline | pCS. | 826 rub |
| Thermal insulation of pipelines with a 16-32mm heater | lm | 83 rub |
| Thermal insulation of pipelines with a heater 40-50mm | lm | 83 rub |
| Thermal insulation of pipelines by material K-Flex Du 15- Du 50 | m.p. | 83 rub |
| Thermal insulation of pipelines with K-Flex material Du 65 - Du 100 | m.p. | 83 rub |
| Thermal insulation of pipelines with K-Flex material Du 125 - DN 200 | m.p. | 107 RUB |
| Thermal insulation of pipelines with K-Flex material Du 250 - Du 300 | m.p. | 118 RUB |
You can find the full list of works on the maintenance of water treatment systems and their cost in our price list Electrics, mechanics, ventilation + .xls
Letter of thanks
FACILICOM Group of Companies thanks Energy Efficiency and Energy Saving LLC for the long and successful activity at the STC MEGA Belaya Dacha facility for installation and repair work on engineering systems, as well as the high-quality service of uninterruptible power supplies and diesel generator sets.
Pure water in the house is the merit of a properly designed and installed water treatment system. To ensure that the water quality never decreases, the filtration equipment must work without fail, and this is achieved by regular maintenance of the water treatment system by engineers of the water treatment systems department.
Professional system maintenance
If you need high-quality water treatment, after-sales service is best ordered in a specialized company. The company "Water Assistance" provides warranty and post-warranty service. We will deliver the necessary materials and equipment to the facility, check the system’s operability and perform all necessary actions aimed at maintaining the effective functioning of water treatment devices.
Types of water treatment system maintenance:
- Single diagnosis;
- One-time service;
- Annual service.
After-sales service of the water treatment system includes:
- Visual inspection of equipment.
- Diagnostics - health check.
- Control settings.
- Flushing the mechanical cleaning filter.
- Cleaning the salt tank.
- Power check.
Additional work:
- Replacement of filter cartridges and materials;
- Regeneration of the filtering medium;
- Reconfiguration of the regeneration program;
- Cleaning equipment (control units, compressor, aeration columns);
- Replacing the UV sterilizer lamp.
Other measures may be required - their list is determined by the diagnostic results.
Why is water treatment required?
The purpose of the system maintenance is to ensure the operation of the water treatment complex within the specified parameters.
- During operation, various parts of the water treatment devices wear out and become unusable. Timely replacement of them will not destabilize the system.
- It is necessary to update consumables and materials - having developed their resources, they will help reduce the effectiveness of water treatment.
- The system nodes need to be cleaned to continue normal operation.
- It may be necessary to reprogram the blocks that control the process of restoring the properties of filter materials.
Who should service the water treatment system?
An autonomous water treatment system is a complex engineering system and should be serviced by a professional. Some operations may not be handled by a specialist, but entrusting the service work to a professional, you will avoid possible errors and save time.
It is extremely important for us that the water purification system installed by us works long and with high quality. That is why we pay special attention to servicing our customers' water treatment systems.
Our service specialists work in this area. more than 10 years, during the service the service was serviced more than 20,000 water treatment systems.
Our service service consists of 5 service teams, whose specialists are able to solve the problem of any complexity, from the simplest service maintenance of water treatment systems to emergency work related to efficiency and non-standard tasks in the field of water treatment, water supply and sanitation.
Why do you need water treatment after-sales service?
Since these are complex engineering devices, the service of such systems should be carried out by experienced specialists with a certain frequency. Only in this case, the installed equipment will work reliably and provide a consistently high quality of water. Regular after-sales service also saves you money due to the durability of the water treatment system and the absence of unplanned repair costs.
What do you get when concluding a service contract
for maintenance of water treatment systems:
Stable and reliable operation of the installed water purification system
Constant confidence in water quality
24/7 Technical Support Service
"personal" manager of the service department, which coordinates the dates of planned visits to service water treatment systems, advises on technical issues of the operation of the system, solves all emerging issues, helps with the "related" areas of engineering systems
Free delivery of consumables (tableted salt, etc.) at the visit of a service engineer
Warranty for work performed
Service Options
At the moment we offer 3 optimal options
after-sales service of water treatment systems:
1. One-time maintenance
2. Annual reduced maintenance (2 times a year)
3. Annual full maintenance (4 times a year)
The cost of certain types of work outside the scope of the service contract
Benefits of a service contract for water treatment services
24/7 customer support phone support
Lack of payment for troubleshooting
Regular adjustment by an engineer of a water treatment system, taking into account many parameters
A personal service manager, who is responsible for your water purification system, agrees on the dates of the service engineer’s visit, solves all operational issues
In case of emergency, a service engineer arrives within 24 hours
Regular removal of mechanical impurities by the service engineer on the working parts of the control valves, fine-tuning of the water treatment system
Confidence in water quality, reliability and durability of the water treatment system
10% discount on the cost of the service contract, subject to its conclusion and payment on the day of installation of the water treatment system
10% discount on supplies and next purchases
What is included in the maintenance of water treatment systems?
For the presence of iron, manganese and hardness salts in purified water
Delivery of all supplies
Replenishment and replacement of consumables for a water treatment system
Diagnostics of the water treatment system
Element-based maintenance (according to the maintenance schedule):
Flushing the coarse filters
Dismantling and washing control automation from mechanical impurities;
Checking all operating modes of the system;
Check tightness of connections;
Careful adjustment of the operation of the water purification system depending on operating conditions;
Other necessary service work.
We accept for service
previously installed systems
Email sent successfully!
Expect - we will contact you
very soon!
Get a specialist consultation
Enter your data in the fields - we will call you back
very soon!
What is water treatment?
Water treatment - This is a system for preparing water from a natural water source to bring its quality in line with technological requirements. This is a multi-stage complex system, which is a process aimed at purifying water.
The purpose of water treatment is to free water from impurities and its salts. Thus, scale deposits, corrosion of metals, contamination of the processed materials when using water in technological processes are prevented, and the service life of the equipment used is extended.
Today there is a wide variety of purification systems and installations. Our experts will help you make the right choice of the right equipment, provide services for putting the water treatment complex into operation, carry out after-sales service and repair work.
Water analysis
In order for the water treatment system to work as correctly as possible, a chemical analysis of the water must be done. You can bring us your analysis or use our services. Please note that in order to achieve maximum accuracy of the analysis, water should be selected according to the following rules:
- Capacity not less than 1 liter
- Water should be poured to the very edges of the tank to avoid oxygen ingress.
- Water should be stored for no more than two hours. If it is not possible to bring water within two hours, then it must be stored in an opaque bag to avoid sunlight and in a cool place.
- The cost of water analysis (20 indicators) is 2000 rubles.
- The term of the study is 2-3 business days.
Commissioning of a water treatment complex
This is the final step in installing a water treatment system.
Work on putting equipment into operation is a set of measures that include the following steps:
- system tightness check;
- adjustment of control valves, connecting them to the mains;
- hose connection;
- connecting the compressor to the aeration system;
- introduction of professional installations;
- checking the operation modes of the filtration system;
- user instruction
Service (technical) service
Service of the water treatment complex is a prerequisite for the failure-free operation of the system. Regular preventive measures extend the life of the equipment, guarantee the reliability of the system and maximum comfort for water consumers.
Our company serves the water treatment systems of the following companies:
Ecodar
EcoWater Atoll
Scheduled preventive (service) maintenance:
- Checking the water pressure at the inlet;
- Flushing the sump mesh;
- Replacing the cartridge in the coarse filter and removing plaque from the inner wall of the filter bulb;
- Rinsing the grid and removing plaque from the inner wall of the flask mechanical filter backwash;
- Flushing venturry softener nozzle;
- Flushing venturry nozzle deferrization;
- Loading reagents into containers (if necessary);
- Visual inspection of the harness, control of leaks;
- Checking the performance of all elements of the SF (filter system).
The cost of service is 5000 rub . (when the object is located within a radius of 25 km from the office).
Consumables are not included in the cost of service.
Our company offers the conclusion of an agreement on technical (service) of a water treatment complex.
The cost of the annual contract makes up 14000 rubles per year. (when the object is located within a radius of 25 km from the office).
- Sample contract for maintenance of a water treatment complex
For an accurate calculation of the cost of the contract, call 8-800-100-06-86. Applications are accepted around the clock. Calling in Russia is free.
The contract includes:
- service maintenance (3 times a year). The employees of the company will inform you in advance about the need for scheduled work and will offer you a convenient time, including weekends and holidays;
- obligations to arrive at the facility within 24 hours from the receipt of the application in the event of a malfunction in the system;
- round-the-clock dispatching services;
- 10% discount on repaired equipment and supplies.
Price list for water treatment services
When re-signing a contract for maintenance of a water treatment complex, a 7% discount is provided. At the initial conclusion of the contract for equipment commissioned by a third party, the service department employees conduct a preliminary inspection and diagnostics of the water treatment complex for compliance with standards and requirements. * The cost of repair work on weekends and holidays for customers who have entered into a maintenance contract is calculated at weekday prices. The cost of repair work is indicated without taking into account the visit of a specialist and services for diagnosing a malfunction. ** The cost of a one-time service is indicated at a location of 25 km in a radius from the office. Prices on this site are not a public offer. For detailed information on the cost and terms of service, please contact the indicated phone numbers.Name of works
Weekday / day off * (rub.)
Maintenance Contract (1 year)
15 000
One-time service of a water treatment complex **
5 000
10 "Fine Filter Cartridge Replacement
600
800
20 "Fine Filter Cartridge Replacement
750
950
Flushing self-washing coarse filter (indiscriminately)
300
400
Flushing nozzle inside de-ironer
750
950
Flushing nozzle inside softener
750
950
Flushing (repair) of the reagent tank float
1 500
1 950
Reagent tube replacement
500
650
Replacing the metering system check valve
1 200
1 550
Reagent filling in the reagent tank
500
650
Replacing (flushing) the filter element of a self-washing coarse filter
1 500
1 950
Softener control system programming
750
950
Iron removal control system programming
750
950
Sediment filter control system programming
750
950
Dismantling and disassembling the control valve
3 500
4 500
Flushing control valve elements
1 500
1 950
Replacing (flushing) a non-return valve (IF)
750
950
Replacing the drain line clamp
400
500
Testing the operation of the softener in all (four) regeneration modes
750
950
De-ironer operation check on all (four) regeneration modes
750
950
Checking the operation of the sediment filter in all (two) regeneration modes
750
950
Checking the operation of the dosing system
600
800
Checking the operation of the self-washing coarse filter in the washing mode
150
200
Filling of a filler (coal or acidity converter up to 12 ")
7 000
9000
Filler refilling (iron remover or softener up to 10 ")
11 500
14 950
Filler refilling (iron remover or softener up to 16 ")
16 500
21 450
Dosing system setup
1 500
1 950
Setup (swap) expansion tank water supply systems
1 200
1 550
Pressure switch setting
700
900
Air compressor replacement
3 000
3 300
High-quality, long and trouble-free operation of the cleaning system installed by us, this is the main thing!
The specialists of the service department of our company worked for at least five years in this area and during that time they serviced about 3000 water treatment plants. Our customer service is highly qualified engineers who are able to solve issues of any complexity, from ordinary maintenance, on a service grid, to emergency work to eliminate the consequences of an unexpected accident. All this, they will do it promptly and professionally, even if they have to face a non-standard task that has not yet arisen.
Why is it necessary to carry out maintenance and service of water treatment equipment?
All water treatment plants are a technically sophisticated engineering device and it is natural that their maintenance should be carried out regularly and exclusively by employees with the necessary level of knowledge. It is this approach to this issue that guarantees the long and stable operation of your equipment, allows you to always have consistently good water quality and, as a result, saves you not only money, but time, due to the predictability of the equipment and the absence of unscheduled repairs.
Having concluded a service contract you will receive:
- stable and predictable operation of the water treatment equipment installed by you;
- consistent quality of water consumed;
- An “individual” specialist in the service department who agrees in advance with you on the timing of the service work, remotely advises you, not only on the operational issues of water treatment, but also on other issues related to the engineering plan;
- we will bring consumables (filter salt, etc.) for free upon arrival of a service specialist;
- all work done is covered by a corresponding guarantee.
Service Options
Today we offer 2 service options:
Annual maintenance of water treatment systems
- Frequency (2 times a year).
- If a malfunction is detected, departure of the service engineer no more than 48 hours after receipt of the application.
- The warranty period for the work performed is 3 months (the duration of the service contract).
- The cost of an annual service contract is from 12,000 rubles.
One-time service of water treatment systems
- Departure for the service is made after the application from the customer.
- The warranty period for the work performed is 3 months.
- The cost of a one-time service is from 6800 rubles.
Benefits of concluding a service contract
- Remote technical support by phone from 8-00 to 22-00.
- No troubleshooting fee (supplies are paid).
- Systematic adjustment by a specialist of your water purification system, taking into account many parameters.
- An individual service engineer responsible for the system you have installed.
- Arrival of a service specialist no later than 48 hours after receipt of the application (in case of emergency).
- Systematic removal of various deposits on the working parts of the control valve, finishing adjustment of equipment by our engineer.
- The stability of the quality of water consumed, the reliability and durability of water treatment equipment.
Services included in the scheduled maintenance of water treatment equipment:
- Delivery of the necessary "consumables."
- Revision of the status of the water treatment system installed by the Contractor.
- Checking the integrity of the pipe fittings of the water treatment system, if necessary, repair / replacement of gaskets.
- Functional check of control valves.
- Adjustment work to achieve the optimal water treatment mode and adjustment of the control valve work program.
- Water testing for iron and general hardness after work (after a system installed and timely serviced by the Contractor).
What happens to the equipment if it is not served on time?
These are photographs of equipment from the facilities that our company took for maintenance. This equipment has not been serviced for more than a year.
