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Business lines to hand over the goods. Business Line. How we are working

Transport companies organize the delivery of various goods from the sender to the recipient. But not everyone knows that even small parcels can be sent with their help.

Large transport companies have their own terminals in many Russian cities. Therefore, before sending the goods, you must first find out if there is a branch of the company at the point of departure and in the place where the parcel is sent. Many companies offer delivery not to the terminal, but to the address of the recipient, but it costs more.

Sending parcels by the company "Business Lines"

One of the most famous companies in the cargo transportation market is Delovye Linii LLC. It has existed since 2001, has an extensive fleet of vehicles and more than a hundred divisions in Russia, Kazakhstan, Belarus, Kyrgyzstan. In addition to large shipments, the company also delivers small-sized cargo and documents with the following parameters:

• weight - up to 5 kg;
• size in one of three dimensions - up to 0.4 m;
• the sum of three measurements is not more than 1.1 m.

Transportation is possible between all cities in which there are branches of the company. The cost of sending a parcel by a transport company includes delivery from the sender's address to the recipient's address (this is possible only within the city). A person can hand over the parcel to the terminal on their own, but the price of the service will not change.

To send the goods, you need to fill out the order form on the website or at the company's branch. Then a receipt is issued, which is the main forwarding document. If the sender or addressee is an individual, then not only the name, surname and patronymic, but also passport data are indicated. The invoice number must be reported to the recipient, it can also be used to track the parcel on the website of the Business Lines company.

When declaring the value of the cargo, it will be insured, but you can refuse to insure the cargo at your own risk.

The cost of transportation is calculated after determining the parameters of the parcel at the terminal. Payment can be made in cash or by bank transfer.

Business lines provide the possibility of air transportation of goods, as well as delivery by several modes of transport. For transportation on non-standard routes, individual logistics schemes are developed.

It should be noted that sending a parcel by the transport company Business Lines is possible if its contents are accepted for transportation. Some goods are prohibited for transportation, for example: perishable products, live plants, animals, cash, alcohol, hazardous chemicals, weapons, and so on. There is an additional list of restrictions for air travel.

Thus, using the example of Delovye Linii LLC, the basic principles for the delivery of small-sized cargoes by transport companies are shown.

Cargo transportation by road from 1 kg to 10 tons between our terminals. Currently, cargo transportation is carried out between all divisions of LLC "Business Lines", the network of which is constantly increasing due to the opening of new ones.

Express delivery

Express delivery can be carried out between Moscow and St. Petersburg, as well as Podolsk and St. Petersburg. When ordering this service, the cargo will be available for delivery from tomorrow morning in the recipient city.

The time of acceptance of cargo for express delivery and delivery of cargo that arrived by express delivery in warehouses may vary.

Express delivery can deliver cargo, the parameters of which do not exceed the following:

Delivery to Kaliningrad

Please note that inter-terminal shipments by road are possible only to Kaliningrad. Sending goods from Kaliningrad is carried out only by air.

Shipments to Kaliningrad are subject to special documentary requirements and special restrictions on the nature of the cargo.

Documents for shipping

When handing over the cargo, you must attach a waybill, invoice, certificates (if the cargo is subject to certification), a power of attorney. These documents are necessary for the transportation of goods across the territory of Russia and are not transferred to the recipient. If documents need to be handed over to the recipient, the originals must be included in the shipment, and copies of the documents must be provided for transportation. You can also use an additional paid service for sending original CDs.

The acceptance note (the waybill of Delovye Linii LLC confirming the fact of acceptance of the cargo for shipment) is a one-time contract for the provision of forwarding services.

When issuing a receipt invoice, it is necessary to indicate the full details of the sender, recipient and payer, and if the sender or recipient is an individual, indicate the passport data of individuals, full surname, name, patronymic.

The fact of transfer / receipt of cargo is confirmed by the record (signature) of the sender and the forwarder in the forwarding document - the delivery note of Delovye Linii LLC. The consignment note (CTH) and the consignment note (TN) of the sender, containing the internal nomenclature (name, quantity, assortment, etc.) of each package, are issued by Delovye Linii LLC without prior approval by the sender and only if the following requirements for the sender's documents are mandatory:

• The documents must indicate the name of the sender and recipient of the goods.

These requirements for documents are also relevant when ordering a cargo insurance service, while copies of the documents are transferred to the employee of LLC "Business Lines" responsible for receiving the cargo. The main document when making a shipment is a receipt with original seals and signatures!

Shipments from / to Kaliningrad are subject to special requirements for accompanying documents.

Documents required to receive the cargo

The recipient - a legal entity should present:

• original power of attorney and an identity document specified in the power of attorney, or
• stamp and identification document. If the seal does not contain the company's TIN, the recipient's representative will need to provide the organization's TIN.

To the recipient - an individual:

• an identity document that is indicated by the sender when sending the goods, or
• if the cargo is received by a third party, a notarized power of attorney and an identity document.

The recipient - an individual entrepreneur should present:

• the same documents as for a legal entity, if the sender designated the recipient as a legal entity (indicating the TIN);
• the same documents as for an individual, if the sender has designated the recipient as an individual (indicating an identity document).

If the sender completed the shipment, indicating both the TIN and the identity document, then the IP recipient can present documents using any of the above options.

You can specify the documents required for the issuance of a particular shipment using the "Cargo Delivery Status" tool.

Additional services

Cargo packaging

Upon delivery of the shipment for shipment, you may be offered a packing service if necessary to ensure the safety of the shipment. Please note that when ordering rigid packaging or "pallet board" packaging, the cost of shipping increases by 25% due to changes in dimensions.

Insurance

You can insure the cargo. Our insurance company is Renaissance Insurance Group LLC. If you declare the value of the cargo, insurance is mandatory.

You can transfer the cargo for inter-terminal transportation by handing it over to the warehouse yourself or by ordering the collection of cargo from the address to the dispatch terminal. Please note that entry to the territory of some warehouses is paid.

Delivery of documents and small cargo

You can order the delivery of small-sized cargo and correspondence, the sending and return of accompanying documents, as well as the delivery of original business lines documents (invoices and acts) at special rates.

Delivery of small cargoes and correspondence

The company "Business Lines" is pleased to offer you a service for the delivery of small-sized cargo from the sender's address to the recipient's address.

Using this service, you get a full range of cargo delivery services at a more affordable cost. By ordering a service for the delivery of small-sized cargo, you do not have to worry about the delivery of the cargo to our warehouse, however, just like your recipient does not have to pick it up on their own, we will pick up the cargo from your office / warehouse and hand it over personally to the recipient you specified cargo is carried out only within the city limits of the Subdivision. Because the service for the collection and delivery of goods is carried out automatically, this allows us to carry out transportation in a shorter time.

For delivery, this service accepts goods whose weight does not exceed 3 kg. and a maximum size of 0.36 m in one of the three dimensions, the sum of the three dimensions must not exceed 0.65 m.

Letter - maximum dimensions 0.3 x 0.21 m. weight up to 0.5 kg. inclusive (this shipment must be placed in a company envelope).

Small cargo - the maximum size is 0.36 m in one of the three dimensions, the sum of the three dimensions should not exceed 0.65 m.

In case of refusal to deliver the goods from / to the client, the cost of the service does not change.

Delivery of original documents Business Lines

The invoice and act can be handed over to you by courier, as well as by post or received by you on your own at the terminal.

The service is provided within the city limits of Business Line terminals. Delivery of documents is carried out within 1-2 working days after receipt of the application.

Request accounting documents.

Delivery of accompanying documents

Delivery of accompanying documents is a service for sending documentation either as a separate package or together with the cargo and transferring it to the recipient when the cargo is issued at our terminal. In the case of the delivery service from / to the client, the documentation is packed with the client. The client, in turn, is obliged to mark the envelope by making marks in the columns: sender, recipient and put a signature / seal under the line “Documentation sealed with the client”.

Return of accompanying documents is a service for the return of documents certified by the recipient. The return is made to the sending terminal, delivery of documents certified by the recipient to the client's address is paid separately.

It is possible to order the sending and return of documents without sending the cargo.

The Company is not responsible for the correct execution of the forwarded accompanying documents by the sender or recipient, as well as for the timely signature and return of documents by the recipient.

air transportation

Air transportation of goods is the best way to transport goods over long distances in a short time. Air delivery is a high-class service, efficiency and reliability of delivery of your goods.

• Delivery of goods by regular flights;
• Possibility to order a charter for a unique cargo;
• Reliable partner air carriers.

If you have any questions, please contact the customer service department of any division of the Business Lines.

Conditions for sending cargo (parcels) by air

Cargo transportation by air is carried out from Vladivostok, Yekaterinburg, Moscow, Irkutsk, Kaliningrad, Krasnodar, Krasnoyarsk, Novosibirsk, Perm, Samara, Petersburg, Tyumen, Khabarovsk and Ulan-Ude, as well as in transit through these cities from any division of Business Lines.

For air shipments, cargo insurance can be provided.

Please note that if one of the dimensions of the package (length, width, height) reaches 0.8 m or the weight of the package is equal to or more than 80 kg, the possibility of sending must be agreed.

Federal Aviation Regulations

Receipt of cargo

Receipt in the city of destination of goods delivered by air is possible in the following ways.

• independent fence from the terminal "Business Lines";
• self-collection of cargo from the airport in the recipient city;
• delivery of cargo to the address with the possibility to additionally order loading and unloading operations.

The possibility of urgent receipt at our terminal of goods arriving on holidays and weekends, please check with online consultants and Contact Center specialists.

Accompanying documents

When transporting, it is necessary to have accompanying documents with a list of enclosed cargo (waybills, invoices, inventories, certificates, passports, etc.) At the request of airport employees, additional documents for the cargo may be requested. In the absence of documents, the possibility of sending must be agreed.

Air shipments to Kaliningrad and from Kaliningrad

Shipments from Kaliningrad are possible only from legal entities, including individual entrepreneurs.

When delivering cargo at the Delovye Linii terminal in Kaliningrad or transferring the cargo to the driver when picking up cargo from an address in the Kaliningrad region, it is absolutely necessary to have the sender's stamp for affixing it in the shipping documentation of Delovye Linii.

When sending cargo to Kaliningrad through the airports of St. Petersburg and Ulan-Ude, as well as when sending from Kaliningrad airport, there are special requirements for accompanying documents.

Delivery terms

Delivery time from 2 days from the date of acceptance of the cargo, depending on the direction and parameters of the cargo.

We ask you to take into account possible adverse weather conditions, as well as a reduction in the number of flights during winter navigation, when planning the shipment of cargo.

Cargo handling

When picking up cargo from the sender's address or delivering it to the recipient's address, loading and unloading operations can be ordered.

Requirements for cargo packaging

The cargo must be packed in materials that provide:

• protection of cargo from damage, damage and loss,
• safety of cargo during transportation, transshipment, reloading, transportation and storage,
• lack of access to content.

The cost of packing the goods in our warehouse:

• additional cargo handling (stretch, cardboard) - 250 rubles / m 3, at least 80 rubles.
• packaging of cargo in a bag - 70 rubles. for a unit,
• rigid cargo packaging - 700 rubles per 1 m 3, at least 300 rubles.

The calculation of the cost of transportation of goods is made together with the packaging (gross).

Goods not accepted for carriage

You can familiarize yourself with the main list of goods not accepted for transportation by air

When providing false information about the cargo and an incomplete package of documents, the responsibility for resolving problematic situations and the additional costs incurred in this case are borne entirely by the sender / customer.

Cost and payment

The cost of transportation is calculated according to the actual and estimated (volumetric) weight based on 200 kg per 1 m 3, then the higher cost is selected.

When sending cargo to cities where there is no Business Lines terminal, payment by the recipient is possible only by bank transfer and only after 100% payment.

When a change in the forwarding documentation has been sent (change of the recipient, warehouse of issue, etc.), the following is paid:

• from Vladivostok - 200 rubles,
• Yekaterinburg - 200 rubles,
• Kaliningrad - 350 rubles,
• Krasnoyarsk -150 rubles,
• Moscow - 500 rubles,
• Novosibirsk - 600 rubles,
• Perm - 200 rubles,
• Samara - 250 rubles,
• Petersburg - 350 rubles,
• Tyumen - 300 rubles,
• Ulan-Ude - 150 rubles,
• Khabarovsk - 150 rubles.

Free warehousing (for air delivery to the DL terminal) for two or three days (depending on the standards established for the arrival unit). Further storage in our warehouses is paid, at a cost of 200 rubles. for 1 m 3 per day; the minimum cost is 200 rubles. for the entire storage period.

Storage of cargo at the airport of arrival is free of charge for 1 day from the moment of cargo arrival. Payment for storage and airport charges upon receipt of cargo from the airport are paid by the recipient independently according to the tariffs of the airport cargo terminal.

Please note that entrance to some warehouses of Business Lines is paid.

Special offer for air transportation of small-sized cargo from Moscow

Delivery from address to address

We carry out delivery of cargo within the city to the address of the recipient or collection of cargo from the sender in the cities of our terminals for further long-distance or international shipment, as well as delivery to remote cities and collection of cargo from them.

Delivery of goods within the city is carried out only to the place of unloading of the vehicle. Order loading and unloading operations when collecting or transporting cargo, so that our movers take over the loading or unloading of cargo and its delivery to the floor. To do this, it is enough to indicate the need for loading and unloading operations in the application for transportation.

In order to order the service, fill out on our website the application form for the collection of cargo from the sender's address or the application for the shipment of cargo from our terminal to the address of the recipient.

Claims are processed on the day prior to the day the vehicle is submitted, according to the work schedule of the Claims Department in your region

Additional service by car delivery time

General condition for the provision of evening and night delivery services; "fixed time of submission", "day-to-day":

• the address of sending / receiving cargo is located within the city limits of the Business Lines division.

Evening and night delivery

In a number of divisions, extra charges are set for the evening, night and morning time of picking up or transporting cargo. Mark-up periods for different departments are different. These extra charges are taken into account in the calculation-order form.

Conditions for the provision of services for delivery from the address or to the address in the evening, night and morning:

• the application must be made 12 hours before the vehicle is submitted;
• when submitting an application on the day of execution after 15:00 (local time of the execution unit), it is required to agree on the possibility of fulfilling the application with the logistician;
• inter-terminal dispatch of cargo on the day of collection from the client is possible if the collection is before 17:00 and if there is an appropriate inter-terminal dispatch according to the schedule;
• the possibility of providing this service together with additional services (requirements for transport) "side loading", "top loading", "open car" and "tail lift" must be agreed with our specialists in advance.

Fixed delivery time

Conditions for the provision of additional service "fixed time of filing".

The delivery of the car when ordering this additional service is organized in the interval of half an hour before and half an hour after the ordered delivery time. You can specify the cost and possibility of providing this service in a particular unit using the order calculation.

• the service is not provided together with the additional "day-to-day" service;
• category 1 or 2 cargo (see restrictions below) must be loaded / unloaded no later than 30 minutes after the car arrives at the address, after 30 minutes of waiting, Business Lines reserve the opportunity to remove the vehicle from the place of loading / unloading. In this case, the car leaves with an idle run.

Day-to-day pickup

Conditions for the provision of additional services "day-to-day".

When ordering this additional service, the collection of cargo is carried out on the day of application. The service is currently provided free of charge.

For all departments:

• this service is not provided in conjunction with additional services (transport requirements) "side loading", "top loading", "open car" and "tail lift".

For subdivisions Moscow and St. Petersburg:

• an application for the collection of cargo must be submitted before 16:00 on the day of collection of the cargo;
• cargo parameters should not exceed the maximum dimensions of category 3 cargo (cargo weight up to 4999 kg, volume up to 21.99 m³, length 6 meters, width 2 meters, height 2.2 meters);
• the time frame for the delivery of the car (working hours of the sender's warehouse at the pickup address) is 3 hours from the moment the application is received by the logistics manager in the region picking up the cargo.

For departments other than Moscow and St. Petersburg:

• an application for the collection of cargo must be submitted before 14:00 on the day of collection of the cargo;
• cargo parameters should not exceed the maximum dimensions of category 1 cargo (cargo weight up to 1499 kg, volume up to 8.32 m³, length 4.01 meters, width 1.7 meters, height 1.7 meters);
• the time frame for the delivery of the vehicle (working hours of the sender's warehouse at the pickup address) is at least 3 hours from the moment the application is received by the logistics manager in the region picking up the cargo.

Cargo handling

When auto-delivery around the city from / to the client, you can order loading and unloading operations directly from / to the office, with raising the load to the floor.

The cost of loading and unloading is not included in the shipping rates.

In the following cases, the cost of loading and unloading works is negotiable, and the possibility of providing the service should be agreed with the delivery department of your region:

• the weight of one piece exceeds 30 kg,
• the volume of one place exceeds 0.25 m³,
• the total weight of the cargo exceeds 500 kg;
• the total volume of cargo exceeds 5 m³,
• requires moving the load more than 30 meters from/to the machine.

Please see the rates for loading and unloading.

Simply car

Downtime is considered to be the presence of the DL vehicle at the client's address in excess of the established standards. If the car is at the address for more than an hour from the moment of arrival, the DL reserves the opportunity to remove the vehicle from the place of loading / unloading. In this case, the sender/recipient/customer is given a simple and idle run of the machine.

Please see the tariffs for a simple car.

Idle machine run

If you refuse the application for the collection of oversized cargo within the city, the cost of running the car according to the price list, otherwise you can find out the cost of this service from an employee of the delivery department in your region. Upon delivery, the cost of the run is equal to the cost of shipping the goods.

Cancellation of the order to the forwarder (requests)

Conditions for free cancellation of an order to a freight forwarder:

• the refusal is accepted until 17:30 of the day preceding the execution of the order to the forwarder.
• refusal is accepted until 11:00 on the day of execution of the order to the forwarder, if:
  • Cargo is picked up from the client's address;
  • the download address is located within the city;
  • cargo parameters strictly up to 500 kg., 5 cubic meters. (when the client cancels several requests for sampling on the same day - the sum of the parameters for the canceled requests);
  • cargo dimensions strictly up to 3.0 m length, up to 1.8 m width, up to 1.5 m height;
  • the car has not yet been delivered to the customer's address;
  • special requirements for transport are not requested (side or top loading, hydraulic manipulator, etc.);
  • non-standard loading and unloading works are not ordered (when at least one piece exceeds 30 kg in weight or 0.25 m³ in volume).

In all other cases, a car run is issued according to the tariffs.

note

When ordering the pickup of cargo from the address of the sender, packing will be made only after the delivery of the cargo to the Business Lines terminal. The cargo is transported to the terminal in the sender's packaging. At the pick-up stage, proper primary packaging is of great importance.

When ordering a pickup service at the sender's address, the cost of the service for goods with parameters from Category 2 and above (from 1500 kg from 8.33m3, Length x Width x Height up to 4.02m x 1.71m x 1.71m) is calculated based on the parameters of the cargo in the application, if the actual parameters of the collected cargo are less. Please consider this condition when applying for a fence.

When ordering the service (special requirement for transport) "tail lift" and the maximum weight of the package is more than 350 kg in some departments, picking up the cargo may not be possible. In such cases, we ask you to clarify the possibility of providing services with our consultants.

Entrance to the part of the city closed for trucks, arrival to the 2nd or more addresses is carried out at an agreed price, the cost must be clarified in advance with the office staff of the relevant department.

Rigid packaging is a non-returnable container, and when ordering this service, the cargo is issued to the client along with the packaging.

The consignee or other person authorized to receive the cargo, upon acceptance of the cargo at the address of the Recipient by the number of places without signs of packaging violation or with packaging violations that were present and recorded when the cargo was received from the Consignor, has the right to demand its inspection and verification of its internal condition. The expenses of the Forwarder caused by this are paid by the person on whose initiative the cargo was checked, and amount to: 800 (eight hundred) rubles, including VAT, for each (full or incomplete) hour of the cargo check, plus the cost of downtime according to the price list.

Obligations of the customer of services: pay for additional services (downtime, run, PRR) ordered by the recipient/sender upon delivery/pickup of the cargo to/from the address of the recipient/sender.

Documentation

The fact of transfer / receipt of cargo is confirmed by the record (signature) of the sender and the forwarder in the forwarding document - the delivery note of Delovye Linii LLC. The bill of lading and the consignor's consignment note, containing the internal nomenclature (name, quantity, assortment, and so on) of each package, are issued by Delovye Linii LLC without prior approval by the sender and only if the following requirements are mandatory to the sender's documents:

• The sender and recipient on the document must match the data on the delivery note.
• The invoice must contain the following information: name of commodity items, quantity, cost, total cost with VAT (except for the TORG-13 form).
• There must be signatures of authorized persons, in the lines the vacation was allowed / made by the chief accountant (one signature is possible for individual entrepreneurs) and the seal of the organization.

Also, these requirements for documents are relevant when ordering a cargo insurance service, while copies of the documents are transferred to the employee of LLC "Business Lines" responsible for receiving the cargo.

The main document when making a shipment is a receipt with original seals and signatures!

Division into city and suburbs

Since different tariffs are applied to delivery from / to the address depending on whether the client's address is located within the city, it should be noted that in some cases the administrative division of the city and the suburbs do not correspond to such a division of Delovye Linii LLC. Streets, avenues, boulevards, driveways, highways, lanes are considered to be located within the city:

• St. Petersburg: located before traffic police posts when leaving the city or to the Ring Road, at a shorter distance from the city center;
• Ulyanovsk: in Zheleznodorozhny, Leninsky, Zasviyazhsky districts;

Delivery to hypermarkets

You can check the information on the cost and conditions for the delivery of goods to hypermarkets and chain stores by calling your OSP, using a multi-channel phone and ICQ.

When delivering cargo to a hypermarket (chain store) at the DL terminals, the client-sender must:

• sends a set of documents by issuing a separate invoice for accompanying documents (a complete set of documents required by the hypermarket is required);
• orders delivery and loading-unloading services when sending cargo;
• checks the correct delivery address, contact phone number and face of the recipient;
• transfers the order number, date and time of delivery of the goods to the client to the recipient (except for exceptions under the contract) to the employee of the DL upon delivery of the goods;
• delivers the cargo in proper packaging without any damage, traces of opening, the possibility of access to the cargo, on a euro pallet.

International cargo transportation

Your cargo can be delivered by road to the Republic of Belarus or the Republic of Kazakhstan, as well as sent from an address from these countries to the Russian Federation.

We also carry out international shipments to Belarus and Kazakhstan by air. The terms of this service fully coincide with the terms of air shipments in Russia.

Shipping conditions

Used goods are accepted for transportation in the presence of all documents.

Due to the fact that Business Line terminals are located only on the territory of the Russian Federation, on the side of Belarus and Kazakhstan, transportation is carried out with the provision of the delivery service from address to address. Please read the terms and conditions of this service.

In the case of transportation of goods to the terminal that carries out international shipment, please also familiarize yourself with the conditions of inter-terminal transportation.

Accompanying documents

In the absence of a complete set of documents, the possibility of sending must be agreed.

At the request of customs control officers, additional documents for the cargo may be requested.

The accompanying documents are intended for the transportation of goods and are not transferred to the recipient.

When sending from a legal entity

If the goods are manufactured outside of Russia, Kazakhstan and Belarus, then columns 10, 11 must be filled in the invoice.

All documents must be certified by the blue seal of the sender.

For livestock products, the original veterinary certificate is required.

When sent from an individual

Payment

Payment is possible only in Russian rubles.

Payment by the sender in cash is possible only after the cargo has been measured at the Business Lines terminal.

Delivery of cargo in Belarus and Kazakhstan when paid by the recipient is carried out only upon payment.

Cargo insurance

The cargo transported by our company is insured regardless of the type of transport. Insurance provides an additional guarantee of the safety of your cargo. All insured events are considered by the insurance company with which we work - Renaissance Insurance Group LLC.

Insured risks: “against all risks”, i.e. losses incurred as a result of damage, shortage, loss of cargo are subject to compensation, with the exception of insurance of used cargo.

Used shipments are insured against the "risk of private accident" and the risk of illegal actions of third parties. "Private accident risks" are the risks of damage, shortage and loss of cargo resulting from events that can be confirmed by documents from the competent authorities. These risks include the following events: fire or explosion damage, vehicle crash, vehicle missing, natural disasters, cargo falling during loading and unloading.

Price

Cargoes without declaring a value are insured free of charge for up to 80,000 rubles.

Cargo can also be insured at the declared value, confirmed by accompanying documents (waybills or other legal documents) at a rate of 0.17%, but not less than 50 rubles.

The insurance service is not subject to VAT (Article 149 of the Tax Code of the Russian Federation).

Restrictions on the cost of goods accepted for insurance:

• the maximum declared value for goods transported through the territory of "dangerous" regions (territories of the Republic of Dagestan, the Ingush Republic, the North Ossetian Republic, the Kabardino-Balkarian Republic, the Chechen Republic) is 4,000,000.00 rubles. For cargoes over 4,000,000 rubles. the cost is not declared and the insurance service is not provided.

If the value of only a part of the cargo is declared, then the shipment is issued by two separate waybills: for a part of the cargo with a declared value and a part of the cargo without a declared value.

Restrictions on the nature of the cargo

The following categories of cargo are not accepted for insurance:

• banknotes, coins, travelers checks, securities, credit cards;
• precious metals and precious stones, as well as products made from them;
• weapons (firearms, gas, pneumatic and cold weapons) and ammunition;
• items that may pose a danger to the safety of other goods (their packaging), transport and equipment, or to the life and health of others;
• personal belongings of citizens, the value of which cannot be documented;
• correspondence;
• fur and jewelry;
• items (things, substances, goods, materials, etc.) classified as dangerous goods in accordance with the "Rules for the carriage of dangerous goods by road" dated 08.08.1995;
• potent psychotropic and narcotic substances requiring special transportation conditions established by the Ministry of Health and Social Development and other state bodies;
• works of art, various collections;
• items (things, substances, goods, materials, etc.), the transportation of which by road is prohibited by applicable law.

Documentation

For cargoes over 15,000,000 rubles. it is obligatory to check the documents confirming the value of the cargo upon shipment.

For cargoes less than 15,000,000 rubles. the client can declare the value of the cargo and insure the cargo even in the absence of documents, but in the event of a claim or insured event, the client must provide documents confirming the declared value of the cargo:

• The documents must indicate the name of the sender and recipient of the goods.
• The sender and recipient on the document must match the data on the delivery note.
• The invoice must contain the following information: the name of the commodity items, the quantity, the cost of a unit of goods, the total cost.
• There must be signatures of authorized persons, in the lines the vacation was allowed / made by the chief accountant (one signature is possible for individual entrepreneurs) and the seal of the organization.

You can get more detailed information about this service and documents confirming the value of the cargo in the customer service department of your region, as well as by contacting the single Contact Center

Responsible storage

Currently, the nomenclature responsible storage service is provided in the following cities: Yekaterinburg, Novosibirsk, Samara, St. Petersburg. To provide the service, you will need to conclude a storage agreement.

In other cities, a safekeeping service is provided without nomenclature operations. For a list of warehouse services provided at the terminal, please refer to the Business Lines address page in the desired city.

Service of nomenclature responsible storage of cargo

Business Lines provides a comprehensive safekeeping service. The specialists of our company will provide the entire supply chain of inventory items from address to address. The basis of the service is loading and unloading operations, accounting and picking according to the nomenclature, address storage and other warehouse operations.

• Comprehensive warehouse service
• Warehouse handling service
• Distribution of cargo flows
• Individual approach to each client

Where will your cargo be stored?

• Spacious warehouse area and around it;
• convenient access roads;
• the possibility of storing goods of different nomenclature;
• advantageous location in terms of distribution of cargo traffic;
• modern warehouse equipment.

The service includes

• responsible storage,
• cargo handling,
• cargo sorting upon receipt,
• palletizing.

As well as:

• order picking (pallet, box, piece);
• pre-sale preparation of goods (shrink wrapping, weighing, additional marking);
• delivery and forwarding of goods to individual consignees and retail chains;
• delivery to the client's address just-in-time (just in time);
• cross-docking;
• tracking of goods by the terms of receipt / dispatch, shelf life and production (FIFO, LIFO, etc.);
• preparation and delivery of accompanying documents;
• work with marriage, return, recycling;
• rent of offices or workplaces on the territory of the warehouse complex for representatives of your company;
• provision of standard or individual reports at the request of the client;
• cargo insurance;
• inventory.

Why is it beneficial?

1. Because it will reduce the consumer value of your product due to the acquisition of transport, logistics and warehouse services in the complex. Transportation, storage, distribution, packaging and other storage operations will cost you less in the long run.
2. Because it will save time. You do not have to deal with the issues of sorting and packing cargo, control the processes of loading and unloading, create plans and schedules for transportation and order transport - the safekeeping service implies this range of services.

How we are working

You		We
Production company (factory, plant, processing or service and repair enterprise, etc.)		We provide a range of logistics functions of your choice:	storage of stocks supply of raw materials delivery of materials/finished products storage of temporarily unused equipment
Online store		Operator of solutions for working with store goods:	storage of goods in a warehouse receiving and processing orders order picking product packaging organization of delivery returns processing
Trading company supplying products to retail chains and shops		We provide you with the logistics functions of a distribution company:	receiving goods from manufacturers customs clearance storage equipment storage of promotional materials delivery to dealers and retail outlets
A trading company that sells products to end consumers and has an extensive geographical network		We provide a full range of logistics functions:	receiving goods from suppliers storage equipment delivery and forwarding of products to stores

Our advantages

• Availability of a universal car park. You can quickly carry out shipments throughout Russia at any time.
• Guarantees of safety - a video surveillance and control system, a protected area, awareness of the stages of logistics operations.
• The order of service is possible from any city.
• Many years of experience with various types of cargo and many clients.

Do you have any questions?

Our specialists will be happy to answer you

Cargo packaging

Proper packaging is one of the most important components of successful cargo transportation. The company "Delovye Linii" has extensive experience in the field of cargo transportation, which allows us to use well-thought-out technologies.

We offer the following types of packaging: pallet board, rigid packaging, additional cargo handling, bag, air bubble film. Several combined packaging methods can be used for the same shipment (for example, bubble wrap and rigid packaging, bubble wrap and additional packaging).

Note:

1. Cargo packaging service is provided only at the warehouse of Delovye Linii, the cargo is delivered to the terminal in the sender's packaging. For the safe transportation of goods, high-quality primary packaging is important.
2. When ordering rigid packaging and "pallet board" packaging, the cost of cargo transportation will increase by 25%, since the dimensions of the cargo will increase.

Types of cargo packaging

	Pallet board The pallet board is a sturdy wooden container with adjustable height. The most reliable type of packaging, protects the cargo from unauthorized access and damage. Dimensions of cargo accepted for packaging: height from 0.1 to 2.0 m; length: up to 1.15 m; width: up to 0.75 m; weight: up to 1000 kg. Packing cost: 200 rub/m3(minimum cost - 120 rubles) Examples of goods to be packed in a pallet board Photo products office equipment Electrical goods Fixtures medical supplies Packaging composition Euro-pallet, pallet collars, pallet cover, polypropylene tape is used for fixation. At the request of the client, a universal seal can be added. Additional Information The goods indicated in the example must be packed in a pallet collar or in a crate (rigid packaging). Not used for air travel. It is a reusable container and is not transferred to the client. For additional cushioning of cargo inside the pallet collar, you can order Air bubble wrap packaging.
	Rigid packaging Rigid packaging (wood crate) is a wooden frame suitable for almost any cargo, especially for the transportation of fragile, breakable, bulky and non-standard cargo. Protects against unauthorized access and damage. It is used for cargo, the dimensions of which do not allow the use of “Pallet Board” packaging. The height of the load must not exceed 2.0 m. Packing cost: 700 rub/m3(minimum cost - 300 rubles) Examples of goods to be packed in rigid packaging auto parts Ceramics and glass Ventilation equipment Welding equipment Bicycle and moto equipment Packaging composition Lumber, nails. At the request of the client can be added: pallet, stretch film, polypropylene tape, universal seal. Additional Information The loads indicated in the example are obligatory for packing in the Crate (Rigid Packing) or in the Pallet Board. Rigid packaging is not made for small-sized cargo, since it will increase the weight and volume of the cargo, and the cargo will no longer fit the parameters of small-sized cargo. For additional cushioning of cargo inside a rigid package, you can order the packaging of Air bubble wrap.
	Bag A bag with a plastic seal is used to pack small loads. Provides no access to the content, protects the cargo from loss. Helps to keep the cargo clean, prevents the spillage of piece cargo and is used for grouping cargo in places. Dimensions of cargo accepted for packaging: height up to 1.3 m; length and width up to 0.4 m. Packing cost: 70 rubles per unit. Examples of goods to be packed in a bag Printed products Pet food Clothing and textiles Mounting materials Packaging composition White polypropylene bag, bag seal. Additional Information You can order additional packaging for the "Bag" package
	Air bubble film Polyethylene air-bubble film is an elastic material that provides additional shock-absorbing protection of the cargo during transportation. Applies if the cargo: especially fragile; has a glossy surface that is prone to scratches; contains voids; needs depreciation; requires additional fixation inside the package. Packing cost: 150 rub/m3(minimum cost - 80 rubles) Examples of goods to be packed in bubble wrap Appliances Childen's goods Stationery Tobacco products Packaging composition Air bubble wrap, tape. At the request of the client, the following can be used: pallet, polypropylene tape, universal seal. Additional Information “Air bubble wrap” packaging can be combined with any other type of packaging.
	Additional packaging Additional processing of cargo is an auxiliary type of processing, prevents the ingress of dust, protects the goods transported together from damage. Designed for goods presented in improper packaging (for example, in paper / fabric bags, wrapping paper), as well as goods in bags with open access to the internal contents. Additional packaging can be used for goods with sharp corners, edges, protrusions. Packing cost: 250 rub/m3(minimum order - 80 rubles) Plumbing Consumables Packaging composition Stretch film, adhesive seal. At the request of the client can be used: pallet, polypropylene tape. cardboard, pallet cover. Additional Information Additional packaging can be used together

Sending cargo by trucks under an individual order

package rates

The service "Transportation of cargo by trucks" is an order of a vehicle with a carrying capacity of 20 tons for one client, which follows from the address of the consignor to the address of the consignee without reloading and entering the terminal of the "Business Lines" company.

The machine is provided individually for one client!

When ordering a truck, you can use the following additional services:

• Cargo insurance

The main advantages of the service are the optimal tariff plans for the transportation of large consignments and the minimum delivery time. Due to the fact that delivery is carried out without a stop at the terminals of our company, you can save time and optimize transport costs. Acceptance of cargo is carried out under the seal of the consignor with a mandatory note about it in the TTN. If the sender does not have it, sealing can be done with a seal by Delovye Linii LLC - free of charge! Trailer sealing guarantees the integrity of shipments throughout the entire delivery process.

"Delivery of goods by trucks" is:

• Favorable rates
• Minimum delivery times
• Wide geographic coverage

Terms of Service

Standard time for loading/unloading the vehicle is 6 hours. Idle time of the car for loading / unloading more than 6 hours is paid at the rate of 500 rubles / hour.

Cancellation of a confirmed request for transportation later than before 13:00 of the day preceding the day the vehicle is submitted for loading is paid in the amount of 20% of the cost of transportation.

The cargo is accepted for transportation under the seal of the consignor (or without it) without recalculation of packages and verification with accompanying documents.

The sender must hand over to the driver the properly executed documents for the carriage of TTN cargo (in the form 1-T) in the amount of 4 pieces.

How to order

You can order transportation by a dedicated truck through the calculator in the "separate truck" mode or by filling out an application for picking up cargo with the type of transportation "separate euro truck"

For more information, you can contact the managers who oversee shipments by euro trucks from the following cities and regions by phone

Hourly car rental

Also note the newpackage ratesrental of euro trucks for transportation around the city and the nearest suburbs.

This service allows you to provide a car of the type and modification that you need to transport your goods (goods). The car is provided without territorial and time restrictions, while you yourself determine the route of movement, working hours, the number of addresses, the order of loading and unloading your goods (goods).

The car is always provided empty and only for one client.

The service does not involve arrival at the Business Lines terminals.

Cost calculation

The total cost of the service is the sum (addition) of the following components:

• the cost of the time spent by the machine;
• fare outside the city;
• additional service rates.

Elapsed time calculation:

• the calculation is carried out by multiplying the time spent in the course of order fulfillment by the hourly rate;
• the time for the delivery of the car to the place of initial loading, indicated in the table of tariffs, is considered spent in the course of the execution of the order and is added to the time spent on work when calculating;
• downtime of the vehicle during loading/unloading or waiting for loading/unloading is also considered the time of the vehicle operation and is taken into account in the calculation of the cost;
• the time spent is rounded up to half an hour;
• for each type of car, a minimum order time is set - this is the rental time, which is paid even if the actual time of using the transport is less. The minimum order time includes the time of delivery of the vehicle to the customer.
• if the subdivision has a "centre" tariff and the car drives into the city center, then the hourly rate at the "centre" tariff is used for the entire order, otherwise - at the "city" tariff;
• city ​​driving is limited to 100 km. From the moment the mark of 100 km is reached, the calculation takes place at a double hourly rate.

Calculation of travel outside the city:

• the calculation is carried out by multiplying the distance traveled by the car outside the city limits by the tariff rate per kilometer;
• if the work is completed in the suburbs, the journey to the city limits (car return) is included in the mileage outside the city.

Tariffs for additional services:

• If the client does not accompany his cargo, the "forwarding" service is provided, one hour of work of this vehicle is added according to the tariff of rubles per hour.
• Additional services "hydroboard", "manipulator", "awning" are paid at a fixed rate, which is added to the order amount.

At the end of the car, the total number of hours worked and kilometers (if necessary) are calculated. The data is noted in the invoice and certified by the signatures and seal of the client.

When using a vehicle for a distance of more than 300 km, the payment is negotiable.

Any form of payment is possible.

Tariffs apply to the provision of hourly cars during working hours. The possibility of providing services at other times must be checked with our consultants.

Order cancellation

All cancellations are accepted on weekdays/working days (Monday to Friday, excluding public holidays).

Refusals are accepted orally by phone.

Free cancellation of the order is possible if the cancellation is accepted before 17:30 on the business day preceding the execution of the order.

If the refusal is received later, but the car has not left yet, then the run is paid at the minimum cost of the order in accordance with the tariffs.

If the car was sent, but the service was not provided due to the fault of the client, then the idle run of the car is paid in the same way as the cost of work (according to the total number of hours and kilometers outside the city, taking into account the ordered additional services).

Division into city and suburbs

In some cases, the administrative division into the city and the suburbs does not coincide with the one adopted in Business Lines LLC. The following areas are considered to be within the city limits:

• Moscow: located within the Moscow Ring Road;
• St. Petersburg: located in the ring Krasnoselskoye highway - Ring Road - st. 3rd Horse Lakhta;
• Penza: to traffic police posts when leaving the city;
• Perm: in the city center and adjacent areas;
• Samara: to traffic police posts when leaving the city;
• Ulyanovsk: in Zheleznodorozhny, Leninsky, Zasviyazhsky districts.

City center

For the following cities, the boundaries of the city center are set for the application of the "centre" tariff.

Moscow: the center is considered to be the territory inside the third transport ring.

St. Petersburg: the center is considered to be the part of the city bounded by Obvodny Canal, Neva and Bolshaya Nevka.

Service order

To order the service, please fill out the application for the collection of cargo

direct machine

The "Direct Car" service is an order for a vehicle of any tonnage from 1.5 to 10 tons for one client, which follows from the consignor's address to the consignee's address without reloading and entering the terminals of the Business Lines company. The machine is provided individually for one client!

This service involves the delivery of cargo by direct communication throughout the territory of the Russian Federation at distances from 100 to 1000 km from the city of delivery of the vehicle.

When ordering "Direct car", you can use the following additional services:

• Cargo handling
• Cargo insurance
• Change of destination while the vehicle is on the road
• Vehicle Location Notification
• Forecast of the arrival of the car to the recipient
• Car delay notification

The main advantages of the service are optimal tariff plans for the transportation of large consignments and the fastest possible delivery times. Due to the fact that delivery is carried out without a stop at the terminals of our company, you can save time and optimize transport costs. At the same time, you have the opportunity to choose the type of transport you need to transport only your cargo and designate the most convenient time for the car to be delivered. Acceptance of cargo is carried out under the seal of the consignor with a mandatory note about it in the TTN. If the sender does not have a seal, sealing can be done with the seal of LLC "Business Lines" for free! Sealing your cargo guarantees its integrity throughout the entire process of transportation.

"Direct machine" is:

• Favorable rates
• Maximum transport speed
• Guaranteed delivery of the vehicle
• Vehicle sealing
• Maximum safety of your cargo
• Wide geographic coverage
• Legal purity of the transaction

For any questions, you can contact our managers

The container transporting

Container transportation - freight transportation, in which the transportation of goods is carried out using removable transport devices (containers). Container shipping refers to multimodal transportation.

Multimodal or combined transport is the delivery of goods using several modes of transport. They are an example of an active combination of the capabilities of sea, rail, and road transport, while the cargo does not require additional repacking.

The specialists of our company will develop the best route, taking into account the complex logistics chains for the delivery of goods, and will also advise you on all emerging issues.

Terms of Service

We offer cargo transportation services in 24-ton (20-foot) and 30-ton (40-foot) containers and wagons of various types (wagons, open wagons, platforms).

Shipments are made directly from Moscow, St. Petersburg, Vladivostok, Nizhny Novgorod, Krasnoyarsk, Blagoveshchensk, Novosibirsk, Ulan-Ude, Yekaterinburg, Komsomolsk-on-Amur, Irkutsk, Kazan, Khabarovsk, Samara, as well as from nearby settlements.

To clarify information about the full list of cities and the possibility of providing wagons, you can contact our specialists.

Please see the list of goods not accepted for transportation by containers.

The provision of the service is also regulated by the Charter of the Railway Transport of the Russian Federation.

Service cost

The price list displays the maximum cost of transportation and delivery from / to the address to the most popular destinations.

For a more detailed cost calculation or information on destinations not specified in the price list, fill out an application for a cost estimate, contact an online consultant or call our 24-hour contact center by phone.

Additional services

Additionally, by agreement, you can order the following services:

• cargo insurance;
• packing and storage services for your cargo;
• repacking of cargo from one mode of transport to another;
• cargo recalculation;
• surveyor departure.

Checkout

2. Send the completed form by e-mail with a signature and seal or by fax through the Call Center marked "To the container transportation department".

3. After receiving the application, our specialist will contact you to agree on the conditions of transportation.

You can also place an order for container transportation at any of our warehouses.

Transport technology

Based on the application, the manager of the container transportation department issues an invoice. After payment of the invoice, the container is delivered to the sender.

Loading of cargo and securing it in a container is carried out by the client in accordance with the rules for placing cargo in a container. By prior agreement, such a service can be ordered from us.

The container in the presence of the sender is sealed with the execution of documents and the installation of a Russian Railways seal.

The sealed container is delivered to the station for loading onto rail transport. As a rule, the container leaves the station within two to three days.

Information support

After the container has been handed over to Russian Railways, you can receive information about the location of the cargo and the estimated time of arrival from our managers. This is a free service.

Notification of the arrival of cargo at the destination station is carried out by Russian Railways.

You can get information about the cost of storing a container at the station and the terms of free storage for each direction from the container transportation manager.

Transportation of a variety of cargo or documentation is an important part of domestic and work relationships. Today the market offers a large number of transport companies that are engaged in this type of activity. One of the main selection criteria is the cost of delivery. In order to create comfortable conditions for customers, the transport company "Business Lines" has developed a service that allows you to calculate delivery online.

Calculator from "Business Lines"

The company offers a simple and convenient device of all possible.
You can make a calculation on the official website of the company for free. To do this, just go to www.dellin.ru and go to the section "Tools - calculation of the cost of transportation".
The client will be presented with a form to fill out. Further points of the completed application depend on the choice of the method of transportation. At the same time, both individuals and legal entities can use this service.

Consolidated cargo

When placing an order for a combined parcel, you must specify its composition:

• 1st place. The composition of the cargo includes one item, regardless of its dimensions. You must specify the dimensions of the cargo, its weight and volume.
• Several places. The package includes several items that are not sealed in one package. It is necessary to indicate the indicators of the highest, widest, longest and heaviest place. And also indicate the number of seats, total weight and volume.
• Letter. Such a load must be placed in a company envelope and not exceed a weight of 500 grams. Information about this order is also indicated when filling out the form.

After filling in the above items, you need to indicate the nature of the cargo, the hazard class and the declared value of the cargo. Exact information on hazard classes can be found on the company's website. Then indicate the cities of dispatch and delivery, as well as specify the date.

The sender can order additional packaging services. And when delivering the cargo, you can use the rear unloading, special transport or unloading service.

If accompanying documents act as a parcel, then services for sending and returning them are available.

Dedicated transport

When choosing this delivery method, you need the desired transportation service:

• Transportation by euro truck. The main eurotruck, carrying capacity is 20 tons and 80 cubic meters. When choosing this type of transport, you need to indicate the type of semi-trailer.
• Direct car. Transportation is carried out by vehicles with a carrying capacity of 1.5 to 10 tons without stopping at the Business Lines terminals. You must specify the required carrying capacity of the vehicle.
• Hourly rental. The client can rent vehicles with tariff plans for time and mileage. In order to use this service, you must specify the nature of the goods being transported and the type of packaging available.

As a general information, for all the above items, you need to indicate the addresses of dispatch and delivery, as well as indicate the desired additional services.

Container

In this paragraph, you need to specify the type of container:

• 24-ton (20-foot);
• 30-ton (40-foot);
• another;

In all three types, the longest, widest, highest and heaviest place is necessarily indicated. It is also necessary to enter data on the number of pieces, total weight, volume and nature of the cargo.

The customer must provide the shipping and delivery address, contact person, phone number and email address to receive notifications. You can leave a comment on the order, and indicate important nuances regarding the cargo or delivery.

After filling in all the points, the calculation that the system will make automatically, according to the specified parameters, will be displayed on the right side of the page. The invoice can be printed or saved. It lists the cost for each service separately and below shows the total cost of delivery.

Attention! The indicated cost is indicative. The exact amount is calculated when measuring the dimensions of the cargo by a specialist of "Business Lines".

There is also a tentative schedule for the transportation of goods. The completed form can be saved as a draft, or you can place an order.

Transportation of parcels by road is a convenient and popular type of service. It happens that this option is the only link between the two settlements. The final cost of delivery depends on the tariff plans for transportation by road, so it is important to choose the most suitable option in terms of cost and timing. This is where the Business Lines calculator helps.

Delivery times and rates

The calculation of all terms occurs automatically, based on the officially declared deadlines of "Business Lines". Delivery of parcels on the territory of the Russian Federation is carried out on average within three to ten days.

Important! The delivery times indicated when placing an order are approximate and may change due to circumstances beyond the control of the carrier. For example: bad weather conditions.

Calculation of the delivery time begins from the moment the sender transfers the order to the courier service and assigns a track number to the cargo, plus you can always track the cargo with us or on the official website of the company.

Price lists for the services of the transport company are presented on the official website of the carrier in the section "Documents - Price lists for services". These documents contain prices for road and air transportation of goods in various directions, as well as tariffs for additional services.

Year of foundation Location Key Figures

Madani Farid (CEO)

Industry

transport and logistic

Subdivisions Site

"Business Line"- transport and forwarding company. Carries out cargo transportation of groupage cargo by road, air, rail transport and container transportation, as well as transportation of goods by whole trucks. The company has a holding structure based in St. Petersburg:

• more than 100 warehouses in major cities of the country,
• 1500 settlements of delivery (Russian Federation, Belarus, Kazakhstan).

Activity

The main specialization of the company is freight forwarding services for the transportation of groupage cargo from 1 kg to 20 tons across the territory of Russia, Belarus, Kazakhstan. Our own fleet of vehicles allows us to deliver cargo both by light-duty vehicles and by long-haul trucks.

More than 500 thousand clients work with Business Lines in 1,500 settlements of the Russian Federation, including the companies: Gazpromneft, Krasny Vostok, Inmarko, Omskshina, Lenta, Pure Water, Auchan , "Sela", etc.

The company processes 15,000 applications daily.

In 2009, the Organizing Committee of the Interregional Organization of Entrepreneurs, the company became a laureate of the award "For Contribution to the Economic Development of Russia" in the nomination "Leader of Russian Business".

In the same year, the company "Delovye Linii" was awarded the National Annual Award "The Best Manager of the Year", organized by the Foundation for the Promotion of Entrepreneurship Development.

Services

Company vehicles

Delivery by road
1. Between terminals
2. "Door to door"

• between settlements - "Direct car"
• around the city - hourly car rental
• delivery of goods by trucks

3. Rail transportation
Delivery of cargo by air
The container transporting

additional services

• information support 24 hours,
• Personal Area,
• responsible storage,
• cargo handling,
• return/delivery of documents,
• cargo insurance (partner - Renaissance Insurance Group),
• packaging (wooden crate, pallet board, bag, carton, stretch and air bubble wrap).

Notes

Links

Wikimedia Foundation. 2010 .

See what "Business Lines" is in other dictionaries:

Business districts that are located in the Russian Federation Contents 1 Business districts 1.1 Moscow City 1.2 Red Rose ... Wikipedia

Or USA / USSR Maritime Boundary Agreement (the names of the Shevardnadze Baker Line Agreement or the English Baker Shevardnadze line agreement are also used) an agreement between the USSR and the USA on the delimitation ... Wikipedia

DL- divisional infirmary Dictionary: Dictionary of abbreviations and abbreviations of the army and special services. Comp. A. A. Shchelokov. M.: AST Publishing House LLC, Geleos Publishing House CJSC, 2003. 318 p. DL landing boat sea. Dictionaries: Dictionary of abbreviations and abbreviations ... ... Dictionary of abbreviations and abbreviations

deficit- (Deficit) A term meaning shortage, insufficiency Excess of imports over exports; lack, lack of something Content Content Definition Commodity shortage in the USSR Internal sources External sources Requirements for ... ... Encyclopedia of the investor

Rothschilds- (Rothschilds) The Rothschilds are the most famous dynasty of European bankers, financial magnates and philanthropists The Rothschild dynasty, representatives of the Rothschild dynasty, the history of the dynasty, Mayer Rothschild and his sons, the Rothschilds and conspiracy theories, ... ... Encyclopedia of the investor

Trade balance- (Trade balance) The trade balance is an economic indicator that reflects the ratio between exports and imports of the country. The country's trade balance, active and passive trade balance, trade balance, the role of the trade balance in the economy ... ... Encyclopedia of the investor

Bank- (Bank) A bank is a financial and credit institution that conducts operations with money, securities and precious metals. The structure, activities and monetary policy of the banking system, the essence, functions and types of banks, active and ... ... Encyclopedia of the investor

Europe- (Europe) Europe is a densely populated, highly urbanized part of the world named after a mythological goddess, forming together with Asia the continent of Eurasia and having an area of ​​​​about 10.5 million km² (about 2% of the total Earth area) and ... Encyclopedia of the investor

Bankruptcy- (Bankruptcy) Bankruptcy is an inability recognized by the court to fulfill obligations to pay borrowed funds. The essence of bankruptcy, its signs and characteristics, bankruptcy law, management and ways to prevent ... ... Encyclopedia of the investor

Capital of Japan. Founded in 1457 as Edo Castle. In 1869, the capital of Goswa was moved to Edo and the city was renamed Toke Japan. east the capital (cf. Saike western capital, the former name of the city of Kyoto). Russian traditional form of Tokyo. See also Kyoto.… … Geographic Encyclopedia

We leading transport and logistics company in Russia* and we are committed to leadership in everything we do.

We we deliver goods by road and air transport, we carry out container and multimodal transportation, combining several modes of transport. We also provide warehousing and warehousing services.

Every month, our vehicles drive more than 20 million kilometers and deliver goods to any point in Russia and the countries of the Eurasian Economic Union: Armenia, Kazakhstan, Belarus and Kyrgyzstan.

The complex of our services allows each client to find a solution that meets his specific needs. And their quality complies with the international standard ISO 9001 recognized in over 150 countries worldwide.

According to the results of 2015, "Business Lines" entered the rating of the largest companies in Russia RBC-500*.

15 years of work

>2000000 clients

130 cities
presence

4000 cars

We carry out the transportation of groupage cargoes by individual or dedicated to the order of the client transport, air and express transportation, auto delivery from address to address. We also provide warehousing and warehousing services.

We care about our employees and customers and constantly improve and simplify both work processes within the company and customer service. For the delivery of special cargo and shipments on non-standard routes, we develop individual logistics schemes.

If necessary, we provide our clients with multimodal cargo transportation, which allows us to combine cargo transportation by two or more modes of transport.

Every year we open new directions of transportation, warehouse terminals, reduce delivery times and launch new services. We have formulated our vision as the "Leader of the Logistics Industry", and we set ourselves the goal of becoming the basis for the development of millions of businesses in Russia and abroad, to be part of every cargo transported in the territories of our presence. Our company looks to the future with confidence and sincerely believes that with its attitude to business it forms the landscape of the country's transport and logistics industry.

We choose "Business Lines"!

HOPE BLACK
operator of the information base of a separate structural unit Krasnodar-Vostok Excellence in quality-2015

“I came to Delovye Linii in February 2014, having got a job as an operator in OSP Krasnodar-Sever. In particular, I was attracted by the free schedule, under which I could adjust my personal affairs.

When I come to work, clients already meet me, smile, say: “Hello, Nadezhda! How we have been waiting for you!” I am the first person they see in the company, and I always have to be friendly and fast.”

ROMAN ABRAMTSEV
load arranger OSB Smolensk
Excellence in Quality – 2015

“My work may seem monotonous at first glance. And probably the second one too. But it should just be fun. I love it when the end result of my work is order. Everything is in its place – in this case, at its address.”

VICTOR BERNASEEV
packer OSB Smolensk
Excellence in Quality – 2015

“The job of a packer is very important. How we perform it depends on the condition in which the cargo arrives at the client. Therefore, I always try to make every effort to ensure that the cargo is packed with high quality, so that even fragile cargo is not damaged on the way, and the client is satisfied with the result of transportation.”

VYACHESLAV SHEVCHENKO
head of service station Fedorovskoe

“Our main wealth is the station staff, because all employees are involved in the process. The master-receiver regulates the order and optimizes the loading of service stations; the foreman of the shift, receiving the task, appoints competent and proven specialists in his field; locksmith performs high-quality and prompt repairs; the warehouse is engaged in the storage and issuance of spare parts: without the timely "delivery of ammunition" the war cannot be won.

Each employee works, realizing that there is another one behind this car, and it is impossible to stop, everyone is aware of their actions, and everyone is focused on one result - the high technical readiness of the fleet.”

ELENA KOLEVATOVA
director of OSB Perm

“I came to the company because I felt its powerful energy, which coincided with my desire to fulfill myself. I think that's why working at Business Lines makes me so happy: I see results every day.”

Our company has its own contact center with sites in St. Petersburg, Saratov, Samara, Omsk and Astrakhan. Every day they help thousands of clients from all regions of Russia.

Employees of the contact center receive incoming calls, make outgoing calls to Business Lines customers, solve their problematic issues related to cargo transportation, draw up forwarder requests, and advise on the services of our company. In addition to calls, the company's operators process customer requests left by mail, in the Personal Account or in the feedback form on our website, as well as in social networks.

All employees are regularly trained by professional trainers. Each new employee is assigned a mentor who helps him quickly get involved in the work process and successfully pass the adaptation.

In contact centers, we are especially looking for those who can work in multitasking mode, maintain efficiency in a stressful situation, be attentive, communicative and responsible.

We choose "Business Lines"!

ANNA VLADIMIROVA
director of CC Saratov and Omsk

ELVIRA SOLODOVNIKOVA
specialist in reference and information services Samara CC
Excellence in Quality – 2015

“It is very interesting for me to communicate with people, including by phone, to try to capture their mood and make people happy and appreciate the care for them. This is the hardest part. After all, not always and not everyone has a good mood. I like to bring at least a little joy to our customers.”

YANA METLUSHKO
Sales Manager Samara KC

“A first-class CC specialist must be patient, restrained, trustworthy, polite, as precise as possible, with a pleasant voice, communicative and efficient. Thanks to my work in our company, I have acquired many valuable qualities: patience, perseverance, resistance to stress, the ability to find the best solution in an unusual situation.

The fire in my eyes helps me to achieve high quality indicators in my work. I am sure that without it only mediocre results can be achieved, for high performance you need fire! You need to believe in yourself, take risks, move on, despite the many "no"".

Our company carries out road cargo transportation by heavy vehicles throughout Russia.

Our fleet is rightfully considered the most powerful in the country and includes 4,000 vehicles from leading manufacturers: Scania (Scania), MAN (MAN), Mercedes Benz (Mercedes-Benz), Volvo (Volvo). Most of our vehicles are less than three years old and all are serviced regularly.

Our drivers are offered everything they need for a good job: a decent salary, daily allowance, bonuses for quality and experience, new company vehicles, own service stations, on-site roadside assistance and corporate mobile communications.

In our convoys, we are waiting for those who can be trusted with high-quality delivery of goods, who treat their business responsibly and conscientiously, and to the question “Delivered?” always answers "Yes".

We choose "Business Lines"!

ALEXEY KUTEPOV
driver Bataisk TC, Excellence in quality–2015

“My main achievement over the years of work in the company is the increase in my professional level, and the main victory is the well-deserved respect of my colleagues.

I love my company and try to maintain its image. I always treat my work responsibly and conscientiously. And I am very pleased that the company noticed and appreciated my work, and awarded me the title of the Best Driver.”

ALEXANDER SUKHAREV
head of ATP South
until July 2016 head of convoy No. 1, Volgograd:

“Our motorcade is undoubtedly one of the inseparable components of the company and the undisputed leader in terms of the quality of the services provided. Together, these include not only compliance with the schedule, but also the supply of equipment to the client that meets his strict requirements, and the courtesy of drivers, and much more. Providing quality services is our main goal.”

BORIS GAVRILENKO
driver Bataisk TK
Excellence in Quality – 2015:

“What I like most about my job is stability, constant employment and earnings without downtime and delays.”

To move forward, set new goals, achieve new results and consistently prove that the impossible is possible, we are helped by the gold standard of work, the basis of our life in the company - Our values.

Efficiency

• The work of each employee is important and aimed at achieving the goals of the company.
• We are always looking for the most effective solutions, we use the best world practices.

Constant acceleration

• We act quickly and decisively.
• We are not resting on our laurels. Our company is focused on constant continuous acceleration of all business processes.

QUALITY

• We strive to ensure that quality is built into all business processes.
• We work tirelessly to improve existing standards.

parity

• The company views its employees, customers and suppliers as partners.
• Effective employees earn well and make a career in the company.
• Violation of existing agreements, rules and standards by partners inevitably causes retaliatory measures on the part of the company.

Creativity and innovation

• We have no attachments to templates.
• The company values ​​employees with rational and creative thinking.
• We are ready to change. We are always open to effective and innovative solutions.

We own unique experience in the field of transport and warehouse logistics. By visiting us, you will receive access to extensive knowledge accumulated by our team since 2001.

We have there is a place both for career beginners and for professionals who like to solve complex problems.

We open development opportunities not only in logistics, but also in other areas: IT, marketing, sales, work with personnel, etc. Our employees can try themselves in various fields and become a generalist.

We we provide everything you need for comfortable work: a decent and stable salary, a motivating bonus part, training, a convenient schedule, etc.

We have developed modern IT systems, which help us communicate with each other, work with clients, deal with document management, and easily perform official duties.

We are located in constant motion which opens up opportunities for growth for everyone on the team. To go from a specialist to a leader is a reality for us. Every year, 78% of executive and 56% of non-management positions are filled by our internal candidates.

Our employees feel stable and secure.
They know that:

Documented in accordance with the Labor Code of the Russian Federation: from the first working day, an employment contract is concluded with them and, in its absence, a work book is started

Receive decent wages in full and on time

After working for a certain period of time, they will be able to take another vacation, paid in accordance with the law

If they get sick, their sick leave will be paid

If they do not have SNILS, they will be issued one

During maternity sick leave and parental leave, they will not lose their job and receive "maternity" and child care allowance

We are on the way!

MARAT RAKHMATULLIN
OSB Kazan information base operator
Excellence in Quality – 2015

“It should be noted that there is a very interesting and serious approach to the training of Delovye Linii employees. It is conducted online by the most experienced trainers of the company. During the period of online training, I delved into the essence of the work, understood exactly what my duties were, and understood the structure of the company as a whole. After passing the certification, I consolidated my knowledge and got to work.”

SERGEY ZAVYALOV
director of OSB Lipetsk

“My career in Delovye Linii began in the St. Petersburg-Vostok division in 2008 as a night information base operator. I combined my work with studies at the full-time department of St. Petersburg University “VOENMEH”. I learned about the vacancy from a student of my university, who, by the way, is still working here. I liked the working conditions: work in the office, at night, decent wages.

It was golden time! Back in 2008, far and not simple, I didn’t even think that in 8 years I could be in another part of the country at the helm of a rapidly developing division.”

ALEXANDER IVANOV
Director of OSB Cheboksary

Business Lines is a part of my life! I joined the company in May 2010 as a night operator. A month later, he became the manager of the claims department, and then he got acquainted with many other positions. And each time, with even greater interest, I learned all aspects of the life and work of the company. Here I have gained and continue to gain invaluable experience in managing a division, skills in business communication, achieving results and working in a team.”

2016 is an anniversary year for our company. Over the 15 years of our existence, we have collected the trust of more than 2,000,000 customers and confidence in the future of more than 20,000 employees.

We celebrated our 15th birthday all over the country. During the celebration, we awarded first-class specialists, took part in the All-Russian relay of congratulations, cast 13,704 votes for the competition entries of our colleagues, wrote the biggest congratulation in history and celebrated the 15th anniversary in each of the almost 200 cities where Business Lines has a presence. A series of festive events ended with a grandiose celebration in the city of Olympic glory of Russia - Sochi!