Automation tools for small businesses. Trade automation. The main capabilities of the automation system
Ready-made automation kits
Nuger Atol 91F + 1C: Cashier
Inexpensive kit for fast automation of a point on the market, a kiosk, a small canteen.
With the help of the cloud "1C: Cashier", it is easy to enter goods and prices in the cash register, register sales, keep simple inventory records and effectively manage several points of sale.
Nuger supports work with a barcode scanner; works offline up to 8 hours.
Included: autonomous cash register “Atol 91F”, cloud-based inventory and analytics system “1C: Cashier”.
1C - ATOL MK 11F Mobile
A convenient option for couriers, delivery services, sales agents and field services.
The kit includes all the functionality for effective mobile trading: accepting payment and issuing a check under 54-FZ at the time of settlement, sending checks to the OFD via Bluetooth or mobile Internet, scanning barcodes using a tablet camera. The compact cash register operates on a battery for up to 15 hours, fits easily into a pocket or attaches to a waist belt.
Included: FR "Atol 11F Mobile BT 2G", applications "1C: Mobile checkout" and "1C: UNF + online checkout with 54-FZ", module for wireless data transmission, battery for autonomous operation, tablet 7 1C- IDZOR ALONG8321
1C - Azur - 01F - MK
Three-in-one set: mobile online checkout with acquiring and built-in barcode scanner in one device + pre-installed 1C: Mobile checkout application.
Suitable for small retail, service and catering sectors, courier services, field trade. It is convenient to arrange retail sales, accept cash and non-cash payments, including contactless ones, work with customer orders and keep simple sales records. The KKT charge is enough for 12 hours. “1C: Mobile Cashier” can be synchronized with “1C: Cashier”, “1C: Retail 8”, “1C: Accounting 8” and other 1C programs.
The set includes: KKT AZUR - 01F, “1C: Mobile cash desk”.
1C: Cashier + Atol 30F BT + Laptop 14 + Windows 10 Pro
Inexpensive full-featured workplace of the owner of a small retail outlet with all the necessary software and no monthly fee.
The large screen allows you to comfortably work with invoices and tables, view websites, create and accept orders, manage an online store. A laptop based on a 4-core Intel Atom Z8350 4Gb / 64Gb processor has sufficient performance for the 1C: Cash application. Windows 10 Pro is preconfigured with automatic updates turned off by default.
Included: FR Atol 30F, laptop 14; with Windows 10 Pro with 1C: Cashier preinstalled.
Cashier # 1 + 1C: Retail 8 + ASTRAL OFD
Inexpensive PC POS kit.
A functional online cash register takes up little space, connects to a PC via Ethernet, Wi-Fi or USB and easily integrates with “1C: Retail 8”. With the help of this program, it is easy to solve daily tasks: work with the nomenclature, register sales and returns, keep inventory, manage the assortment, purchases and warehouse, receive useful reports on the operation of the outlet and send sales data to 1C accounting programs.
Included: KKT "Cashier No. 1" with FN for 15 months, 1C: Retail 8. Basic version. Electronic delivery, Astral OFD for 15 months.
CASH OFFICE # 1 + 1C: OUR FIRM MANAGEMENT
Kit for online stores.
KKT "Cashier №1" is able to automatically generate and send a receipt for online purchases; it is possible to disable the printing of paper receipts. “1C: UNF” is optimal as a back office of an online store: the program integrates with popular site management systems (CMS): 1C - Bitrix, UMI.CMS, InSales, etc., synchronized with “1C: Accounting 8”, “1C : Retail 8 ”and exchanges data with more than 25 banks, including Sberbank, VTB, Alfa-Bank.
Included: KKT "Cashier No. 1" without FN, "1C: Management of our company"
Retail sale of goods appeared a long time ago, replacing natural exchange. In the modern world, it reaches its peak development, acting as the main way of acquiring benefits for a citizen. But without a high-quality system for automating the work of a retail store, the point of release of products simply cannot exist in a competitive environment. Otherwise, the pace of work will inevitably decrease tenfold, the paperwork will increase, and customers simply will not be able to fully cooperate with the seller.
Retail sale features
Sell benefit to a specific target customer is a process that always needs three main factors. The area where the products are sold, employees, use dull duties of the seller, manager, security guard. And most importantly, the product itself, located in the visual or physical accessibility of the buyer.
This method of market relations is subject to a surcharge depending on the specifics of the product, current conditions, the commercial strategy of the enterprise and other aspects. The margin can fluctuate in gigantic ranges: from some 20% to huge 200-300%.
Also, the very fact of purchasing a good is accompanied by a minimized form of a purchase and sale agreement. Confirmation of a public offer transaction is a cashier's check. It contains basic information: date and time, cost, company name, tax deductions in this case, the actual location of the branch. These factors are inherent in all trade automation options for both a small store and a large facility.
About the process itself
The transition to the electronic form of documentation, cooperation with the client, the release of benefits is always a global modernization. It mainly affects objects, the maximum area of which does not exceed 350 square meters. First of all, modernization implies a transition to a self-service system.
This is a more efficient model of cooperation with the client. A person himself chooses the product he likes, sorts the purchase and makes contact with the cashier only at the moment when he already decides to buy specific items.
The system implies a transition to a new form, so you should be ready for the purchase of modern equipment, as well as for a qualitative change in the entire perspective of work. These are new forms of accounting, registration of received products. It is no longer sent straight from the supplier to the trading floor, but for a start it is registered in a virtual system so that later it can be released at the outlet.
Retail Automation: Where to Start
We present three main pillars on which the process rests:
Transition to new equipment required to actually bring the idea to life.
Software. Of course, the technique itself will not work. To organize the entire methodology, you will need high-quality software, which must be purchased separately. This issue also requires a reliable supplier, ready to offer a solution - "Cleverence". The company sells high-quality equipment and various software for it for the effective functioning and conduct of business.
Staff training in innovations.
Stages of transition to technology
Conventionally, the task can be broken down into several key steps.
Identifying the reasons for modernization. It makes no sense to make this transition based on trends. There are specific reasons and they need to be understood. This is a competitive struggle, an increase in turnover, a reduction in costs, an expansion of the customer base and an increase in the level of customer comfort.
The choice of methodology for the implementation of the problem. There are many types of hardware and software manufacturers and vendors.
Purchase of technical means.
Placement of equipment and re-equipment of premises, if necessary.
Installation of security equipment, surveillance cameras, fire safety.
Staff training.
Types of transition to a new system
There are only two basic techniques. This is a complete or partial variation. In the first case, all areas of the enterprise's work are undergoing qualitative changes, moving to new regulations and technical equipment. And in the second, only one specific area is affected. For example, a warehouse. Or go to a separate category of products.
The choice often depends on the capabilities of the owner, the quantitative factor of the points of sale, storage facilities and logistics. Retail automation is often a complete transition. But a small shop can partially switch to a new methodology gradually, in several stages, moving towards a complete change of regulations.
System capabilities
All the functional features of this step are difficult to describe in a single survey. But speaking superficially, we will list the following aspects:
Operational search for products.
Verification of articles.
Use of electronic forms of payment.
Simplified inventory.
The use of bonus and special cards in the calculation.
Product quality control without human intervention.
Using smartphones for work.
The last aspect is very important. Retail store automation with short shelf life is always about responsiveness. Quickly reconciling, managing, getting information and changing products on the shelves is a daunting task. Therefore, integration with mobile gadgets simplifies and speeds up the process.
Expenses
The specifics entirely depend on the volume of purchases, the number of products, the customer base, the areas where the goods are sold. Of course, the more significant the object, the more funds will need to be invested. But you should start from three main cost branches:
Purchase of new equipment.
Costs for commissioning, connection, reconstruction of premises.
Purchase of programs.
System advantages
An increase in the number of customers, an increase in the level of customer convenience.
Optimization of work, performing a larger volume of actions over a period of time.
Getting rid of red tape.
Using analytics tools at work.
Prompt price formation.
Acceleration of staff work, taking into account a small staff.
Using cashless payments.
Operation of bonus cards.
Accounting that does not require human intervention.
Efficiency and demand analytics.
Automation of supermarkets, large shopping centers is an excellent solution to simplify your business. In such enterprises it is impossible to work with clients without technical innovations. And do not forget that, based on the 54th Federal Law, everyone, without exception, must have an online cash desk.
Reasons for failure
The only reason why something can go wrong in this event is if the supplier of equipment, software provided a low-quality product. If the equipment cannot perform its functions, and the software is not properly integrated, then the entire system will not be able to function normally. Therefore, it is worth paying special attention to the choice of a supplier.
Automated retail - a new approach to sales
It should be understood that this decision is an inevitable future. Sooner or later, but all methods of selling products will move to a similar or even more progressive form. It is easy to understand the huge number of advantages of this technique. Therefore, it is better to jump earlier than to lag behind and catch up.
Basic hardware and software
The basic set usually includes:
Cash register blocker.
Special scales for weight products.
Terminal for cashless payments.
Online checkout.
Naturally, for all these tools to work, you need the appropriate software.
Trade accounting
The time has passed when this was a huge problem. Especially in the context of a serious amount of goods. How much has arrived at the warehouse, how much has fallen into disrepair, how much is in stock, how much has been sold, and so on. Out-of-the-box solutions for the automation of a retail store allow you to solve the problem with warehouse accounting in the blink of an eye. All commodity items are included in the database at the stage of delivery, and then each change is carefully recorded.
Accounting software
There are many ready-made box-type solutions. The Cleverens company implements both them and an individual approach. Sometimes it is more profitable and cheaper to choose the first option, and sometimes only taking into account the specifics can ensure the operability of the software.
The main thing to understand is the direct influence of software-type software on the efficiency of the final operation of all equipment.
Automated registration of price tags
Another aspect that can significantly speed up the work of the point of delivery of products. Considering the fact that in a modern store there can be a huge number of goods, names, each of which contains thousands of positions, registration of price tags by hand is a large expenditure of physical resources. They can be channeled into a more logical and commercially viable channel.
Commodity stocks
In the field of storage and availability, accounting plays no less important role than quality conditions for keeping. As well as the operational fixation of products that go beyond the expiration date or operational period. In order for the seller to always have up-to-date information on the availability of positions in the warehouse or on the trading floor, it is worth introducing modern forms of accounting and exchange of information.
Automated receipt printing
To accomplish this you need a printer. This is one of the basic devices required in any modern enterprise. Thus, the release of products itself, as well as the sorting, placement and management of inventory, is significantly accelerated. In addition, in some cases, the check contains a lot of additional information, campaign regulations, marketing and advertising information, in fact, acting as a way of cross-selling.
How to improve the cashier's seat
To automate a store means, first of all, to re-equip the working area of the checkout personnel. It is at this point that the main work takes place, the reading of product signs, changing its state in the server archives. And besides, the weighing of products, if there is such a need. Therefore, printers, fiscal registers, cash registers, barcode scanners, scales and other means are located exactly here, depending on the needs of the point.
POS system
This is a comprehensive solution that contains a whole set of primary functions. Such a technical means can replace many different devices, significantly reducing not only the time, but also the final cost of each specific device.
The system is being developed on the basis of a fiscal registrar, but significantly expands its capabilities. Thus, when compared to the price of each piece of equipment separately, some of the retail automation functionality is provided to the retailer free of charge. After all, the price policy of the complex is still less than the cost of a separate set of elements.
Selecting a cash register
It is worth focusing on functionality. Indeed, in various cases, the cash register combines several directions. If there is alcohol and special goods on sale, the system works according to the principles of self-service, if integration with scales is implied, accounting for promotions and discounts, payment by points - all these functions must be spelled out in the device's operating regulations.
How to choose a barcode scanner
It is impossible to make a balanced choice without the whole system in the complex. The scanner may not work with certain models. Outdated hardware does not integrate into the overall new system. Therefore, a complex purchase from a specific manufacturer is recommended.
Different prices for goods
With the help of a modern accounting system, different price positions can be linked to one product. Depending on the availability of delivery, region, costs, expiration date and date, the cost may vary. When registering products, this function is available on modern technical means.
Reservation
This option is related to software capabilities. Automation of retail chain stores often requires product reservations by phone call or personal order. To do this, it is necessary to virtually "postpone" the product in the accounting system, to be assigned to certain conditions. But the availability of the function depends on the selected software. Therefore, we recommend an individual approach when choosing programs for work.
Retail profitability
This is another area that can help improve a firm's business performance. A thorough accounting of the sold products will form a detailed report on the most popular items. This way, you can identify products that are in demand by customers and focus on them in the future.
Settlements with counterparties
By law, mistakes in this area are not allowed. Any person who has a financial relationship with the company is recognized as a counterparty. An error in calculations can be regarded as a violation of the law, even without intent to deceive. And given the fact that the calculations are carried out in most cases without human intervention, a huge amount of enterprise costs depends on the software chosen. Mistake - threatens with serious fines.
Efficiency for wholesale
Don't assume that retail automation alone matters. The same schemes apply to wholesale trade. There is also a customer base, competition. Also, responsiveness has a direct impact on efficiency. And a lot of tasks cannot be solved by human resources, you need a system that independently keeps records, registers transactions. Accordingly, the introduction of new equipment and software will significantly increase the productivity of the wholesaler.
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For any volume of goods sold, trade automation is possible - the option for a small store will cost minimal costs and will greatly increase the convenience of work. Usually, there are two functional responsibilities in a store - a merchandiser who receives goods and monitors their consumption and timely replenishment, and a cashier who releases goods to customers and accepts payment for them.
Allows you to maintain a database of goods available for sale on a computer, at any time to receive a certificate of the availability of goods, analyze the best-selling nomenclature and plan the next purchases. This is the job of a merchandiser. The seller, on the other hand, may not keep in mind the prices of all goods and, moreover, not look for them in a notebook: it is enough to swipe a scanner in front of the barcode of the goods so that the information, including the price, appears on the computer screen. If we add the simplest bank card reader, it becomes possible to carry out non-cash payments, which are increasingly preferred by customers.
Even the automation of a clothing store with its several dozen products will give its results, and if the trade is in stationery or food products, and the nomenclature has hundreds of positions, it is impossible to keep everything in memory, and confusion should not be allowed.
Minimum equipment composition
Let's consider what the most simplified trade automation can be - an option for a small store. The smallest store is a kiosk or a miniature trading floor, the warehouse is located here, in the back room, and the duties of a commodity manager and a cashier are performed by the same person - often the owner of the store himself. And no supply departments, remote warehouses, structural divisions, branches and other attributes of expanded trade at the supermarket level. Well, time dictates that even the “U Dom” store - the minimum trade format - should be automated.
Automation of accounting in a store can be based on an ordinary computer, far from the most powerful PC or laptop. If a store owner recently replaced his home machine with a more powerful one, the old one will still serve - the store automation system does not require large resources. The simplest set of peripheral devices is connected to the computer without problems (if it works under the Windows operating system):
- , a small-sized portable device connected to a computer by a USB cable;
- fiscal registrar or receipt printer - it depends on what taxation system is adopted in the store;
- , necessary if the store must be ready to pay by customers not in cash, but by cards.
If you need to print barcode labels, you can use the same printer as for receipts (inexpensive universal designs available).
Software
For Windows OS, any program of store automation can be selected, including such minimal automation of trade - an option for a small store. The software is not complicated, it can be debugged without special skills, the peripherals controlled by it are minimal. Since everything is concentrated on a single computer, there is no need to organize a network, and the stability of the programs is high.
The only drawback that such retail trade automation has is that the programs for receiving goods and selling cannot work at the same time. You can work either in a cashier program or in a merchandising work environment. However, if one person works in the store, he is the owner, merchandiser and cashier, then he will still go about his business in turn. At first, she will calmly accept the goods, stick labels on it, enter information into the database, that is, she will work as a commodity manager, and then she will start working as a cashier, serving customers.
Profitable automation
Not every city requires that trade automation be organized even in small stores: Moscow makes such a requirement. Therefore, most small business owners who need a retail automation system try to choose the cheapest office equipment, software, so that they can fulfill the authorities' demand without special costs and make their work easier. If in the future it is necessary to expand trade, you can simply separate the functions of the merchant and the seller by installing another simple computer and connecting it to the network with the existing one.
The store is too small, the assortment is small, there are few buyers, there are not many sales personnel, and the budget for automation is quite modest. But it is also important for small retail stores to control and manage business processes. For sales management, it is important to analyze competitors, pricing, marketing. To manage inventory, sales are analyzed, stocks are tracked, and an operational order of goods is carried out. Working with clients involves expanding the client base, loyalty programs, and feedback. Also, from the point of view of financial management, it is necessary to control settlements with suppliers, calculate salaries.
The owner of a small store has to carry out operational management on his own, including analytics, planning and execution control. Even a small mistake can result in large losses.
The most popular argument against small store automation is expensive. However, if we compare the option of trade automation for a small store and the financial losses of a non-automated enterprise due to the dishonesty of employees, delays in ordering products, unsatisfied customers, the argument about the high cost is refuted.
On average, the automation of a small store pays off within 6 months, and the benefits of optimizing management business processes become obvious immediately, as soon as you start using the accounting system in your operational work.
Trade automation options for a small store:
- Packing bulk goods (cheese, sausage, confectionery) before entering the counter, while still in the warehouse. To do this, you need to install an electronic scale in the warehouse with the function of printing labels with bar codes. After the goods arrive on the counter, lay it out.
- Weigh the goods at the checkout (vegetables, fruits). Then the cashier, using electronic scales without printing labels, weighs the goods, enters the product code. In this case, the cost is calculated automatically.
