Industrial practice in an insurance company. Features of internship in an insurance company Ready report on internship in an insurance company
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INTRODUCTION
1.CHARACTERISTICS OF THE ENTERPRISE
1.1. Formation of the insurance company "Rosgosstrakh"
1.2. Management and organization of activities
1.3. General provisions
2. ANALYSIS OF PERSONAL INSURANCE ORGANIZATION IN ROSGOSSTRAKH LLC
2.2. Scope of insurance liability
2.5. Problems of development of the sphere of personal insurance and ways to solve them
3.PRACTICAL PART
CONCLUSION.
INTRODUCTION
Industrial practice in the specialty profile took place at Rosgosstrakh LLC in Novokuybyshevsk, located at the address: Novokuybyshevsk, st. Kommunisticheskaya, 47. The director of Rosgosstrakh LLC in Novokuibyshevsk is Valery Valentinovich **.
The regional office of Rosgosstrakh in the Samara region is located at the address: Samara, st. A. Tolstoy, 26/28. The director of the company's regional office is ** Anzor Galimovich.
Today the company offers 55 insurance products - from popular auto insurance programs to special insurance for the space industry. Insurance products are available to any resident or company in any locality or city in Russia.
The company strives to include in contracts the largest number of covered risks, while ensuring absolute transparency of the services provided and a high degree of reliability.
At Rosgosstrakh, insurance should not only be reliable, but also simple, so the company’s specialists are always happy to tell you everything about our insurance products: how they work, what benefits you get and why insurance is so necessary.
Rosgosstrakh is the only company that has a branch network comparable in coverage to the Russian Post and Sberbank of Russia.
According to the published list of affiliates of Rosgosstrakh OJSC (as of September 30, 2012), 52.0% of the company belongs to RGS Holding LLC, and 21.8% belongs to RGS ASSETS LIMITED. The functions of the sole executive body of Rosgosstrakh OJSC are performed by Danil Khachaturov.
Consolidated insurance premiums of the Rosgosstrakh group in 2014 amounted to 120.4 billion rubles, in the Samara region - 1.8 billion rubles, in Novokuybyshevsk - 84 million rubles. (in 2013 - 100.1 billion rubles, in the Samara region - 1.2 billion rubles, in Novokuibyshevsk - 76 million rubles).
In 2014, the Expert RA rating agency and the National Rating Agency confirmed the highest reliability ratings for the Rosgosstrakh group of companies (“A++” and “AAA”). According to the annual Expert-400 ratings, Rosgosstrakh is consistently among the top 100 largest Russian companies.
The purpose of the practice is to gain a more complete and in-depth understanding of the practical side of insurance.
To achieve the goal, I set the following tasks:
Study the organizational structure of the enterprise;
Familiarize yourself with the regulatory framework of insurance activities;
Find out the essence of the activity of the specialty insurance business;
Get acquainted with the insurance products of the RGS;
Learn to draw up documentation correctly: contracts, policies, certificates, evidence and much more;
Learn the specifics of working with clients.
1. CHARACTERISTICS OF THE OBJECT OF PRACTICE (Insurance company Rosgosstrakh).
1.1. Formation of the insurance company "Rosgosstrakh"
It was formed in the form of a joint-stock company, 100% of the shares of which belonged to the state, by Decree of the Government of the Russian Federation of February 10, 1992 No. 76 “On the creation of the Russian State Insurance Company” as the legal successor of the State Insurance of the RSFSR, which was created in 1921.
In July 2003, a large stake in the company (78% minus four shares) was privatized.
In 2007-2008, Rosgosstrakh bought the insurance companies Kapital Insurance, Kapital Reinsurance, Kapital Medical Insurance and Kapital Life Insurance from IFD Kapital. They continue to do business under the Capital brand.
On January 1, 2010, a single federal company, Rosgosstrakh LLC, was created on the basis of the territorial divisions of ten insurance companies of the Rosgosstrakh group. It became the legal successor of all rights and obligations of the former regional and interregional companies of the Rosgosstrakh group to their clients and partners. As part of the merger, the entire regional branch network was transferred to Rosgosstrakh LLC.
In September 2010, the state sold the remaining 13.1% of the company’s shares (at the same time, the “golden share” retained by the state lost its validity).
1.2. Management and organization of activities
Despite its name, Rosgosstrakh is a private company. 100% of the company belongs to its president Danil Khachaturov and his partners represented by CJSC [!!! In accordance with Federal Law No. 99 dated 05/05/2014, this form was replaced by non-public joint stock company] IC Troika Dialog. Danil Khachaturov is the General Director of Rosgosstrakh OJSC. Danil Khachaturov is also the president of Rosgosstrakh LLC.
The Rosgosstrakh group of companies includes:
Rosgosstrakh LLC;
OJSC "Rosgosstrakh";
LLC IC "RGS-Life" (life insurance and pension insurance);
LLC "RGS-Medicine" (compulsory health insurance);
Non-state pension fund "RGS" (non-state pension provision and compulsory pension insurance, license No. 407/2 dated December 13, 2007).
The parent company of the group is OJSC Rosgosstrakh.
In total, the group includes 85 branches in all constituent entities of the Russian Federation, about 3,500 agencies and insurance departments, as well as 400 centers and claims settlement points.
The number of personnel is about 100 thousand people (2014), in the Samara region - 1190, in Novokuibyshevsk - 52 people.
The number of insurance agents for 2014 is estimated at 65 thousand people, in the Samara region - 1140, in Novokuibyshevsk - 34.
The list of financial services provided by the Rosgosstrakh group includes insurance, banking services and pension programs.
The company publishes a corporate monthly newspaper, Gosstrakh, and has organized an insurance museum. According to the monitoring service "Insurance Today" and the SCAN-Interfax service, "Rosgosstrakh" - one of the most frequently mentioned insurance companies in the media, "Rosgosstrakh" does business in a number of CIS countries - in Armenia ("Rosgosstrakh Armenia"), in Ukraine ( "Providna") and in Belarus (JLLC "Rosgosstrakh"). In August 2014, the sale of the Ukrainian subsidiary Providna to an international consortium of investors was announced.
Article 2 of the Company's Charter defines the following main types of activities:
Insurance;
Reinsurance;
Investment and other placement of the Company's funds, including insurance reserves;
Protection of state secrets.
The authorized capital of the Company for 2014 is 8,113,433,947 rubles and is made up of the nominal value of the shares of the Participants. The increase in the Authorized Capital may be carried out at the expense of the Company’s property, and (or) at the expense of additional contributions of Participants, and (or) at the expense of contributions from third parties accepted into the Company.
As of December 4, 2014: The Company included 85 branches of the Company - Rosgosstrakh Directorates in the regions of the Russian Federation.
The priority direction of the Company's activities remains servicing the mass segment of individuals, primarily in the field of insurance: real estate (apartments and buildings), household property, accidents and illnesses, voluntary auto insurance.
The Company continues to develop modern, and in most cases unparalleled, insurance products and insurance programs, including comprehensive insurance programs. During the period of its active presence on the market, the Company offered policyholders a total of more than 60 original insurance products.
Control over financial and economic activities is carried out in order to:
Protection of assets and investments of the Company's shareholders;
Ensuring the confidence of investors (including potential ones) in the Company and its management bodies;
Establishing effective internal control procedures and ensuring their compliance;
Prevention, identification and limitation of financial, operational and other risks;
Ensuring an effective and transparent management system of the Company;
Prevention and suppression of abuses on the part of executive bodies and officials of the Company;
Ensuring the reliability of financial information used or disclosed by the Company.
Thus, Rosgosstrakh LLC has been operating in the insurance market for more than 19 years. Over this long period of time, the company has positioned itself as a stable and reliable company that values its customers. During the period of its activity in the insurance market, the company offered policyholders a total of more than 60 original insurance products. Moreover, each insurance product is distinguished by its novelty and originality. The financial condition for the reporting year can be considered as stable and promising. Company analysts carry out mandatory monitoring of the financial condition of the insurance company both for the reporting year and for the future.
1.3. General provisions
Rosgosstrakh LLC in Novokuybyshevsk was created for the period of the Company’s activities.
The insurance department is a separate division of the Company, located outside its location, and carries out all the functions of the Company in accordance with the Company’s licenses, as well as decisions of the Company’s management bodies. The branch is not a legal entity, does not have independent civil legal capacity and acts in civil transactions on behalf of and on behalf of the Company.
The Novokuibyshevsky department of Rosgosstrakh LLC prepares accounting, management and other reporting, according to the forms established by the legislation of the Russian Federation and the Company, and submits these reports to the Company and tax authorities. To other interested users in the manner established by the Company.
The Department is provided by the Company with the property necessary to carry out the activities of the Branch. The property is transferred to the Department under the Acceptance and Transfer Certificate and/or acquired by it at the expense of the Company’s funds.
The audit of the financial and economic activities of the Department is carried out by the Internal Control Department of the Company, the Audit Commission of the Company and the Auditor of the Company.
1.4. Production structure
There are two categories of workers used in insurance activities:
Qualified full-time specialists carrying out managerial, economic, consulting, methodological and other activities;
Freelance workers performing acquisition (purchase) and collection functions (collection and payment of money).
Full-time employees include: general director, executive director (manager), chief accountant, assistants, experts, heads of departments in areas (types of insurance), computer center employees, department employees, service personnel. The main functional responsibility of full-time employees is to ensure the sustainable functioning of the insurance company, high profitability, solvency, and competitiveness.
Freelance workers include insurance agents, brokers, insurance company representatives, medical experts, etc.
The main functional responsibilities are: carrying out propaganda work among organizations, firms, joint stock companies and the population to involve them in insurance, processing newly concluded and renewed contracts, as well as ensuring control over the timely payment of insurance premiums (payments) and premiums) on the part of policyholders and production of insurance payments by insurers upon the occurrence of insured events, i.e. The main task of freelance workers is to promote insurance services from the insurer to the policyholder.
The structure of the insurance company has several departments that serve individual elements of the entire business chain. Thus, the insurance company has an underwriting department that studies risk, makes forecasts regarding the likelihood of a particular negative event occurring, assesses the degree of risk, etc. The insurer cannot do without a claims settlement service, which accepts and processes applications from policyholders, and also makes insurance payments. The responsibilities of this service include examination of insurance cases, which includes checking all statements, establishing the true causes of the incident and clarifying all the circumstances of the loss.
Today, insurance is usually divided into property insurance and personal insurance. In turn, these types are divided into subtypes, for example, life insurance is included in personal insurance, and apartment and car insurance is included in property insurance. In accordance with this, departments are formed in the insurance company that are engaged in the sale of policies for one or another type of insurance. For example, the property, cargo, liability insurance department, etc. Sales of policies through agent networks are also widespread.
Report on practice in an insurance company using the example of Rosgosstrakh LLC, 2015.
2. ANALYSIS OF PERSONAL INSURANCE ORGANIZATION IN ROSGOSSTRAKH LLC
2.1. Organization and range of personal insurance offers at Rosgosstrakh LLC
One of the main areas of activity of the Rosgosstrakh company is insurance services of such type as personal insurance.
Personal insurance is a set of types of insurance (insurance industry), where the object of insurance is the property interest of the policyholder associated with the life, health, and events in the life of an individual.
As already written earlier, in personal insurance three sub-sectors of insurance can be distinguished:
Life insurance is a type of insurance where the object is certain events in the life of the insured person:
Survival to a certain age;
Death of the insured;
Events in the life of the insured provided for by the insurance contract:
Marriage;
Admission to an educational institution;
Other events provided for in the insurance contract.
Accident insurance is a type of insurance where the insured event is an external cause, usually a short-term impact, leading to temporary or permanent disability or death of the insured. Unlike life insurance, which, as a rule, is long-term in nature (from several years to several decades), accident insurance is usually concluded for a period of up to one year. Types of accident insurance:
Passenger insurance;
Children's insurance;
Insurance of enterprise employees;
Citizens insurance (insurance premium depends on the lifestyle of the insured);
Other types of accident insurance.
Medical insurance - types of insurance that provide compensation for the insured person's medical expenses for treatment due to illness and/or accident. There are the following types of health insurance:
Compulsory health insurance, which covers all categories of citizens;
Voluntary health insurance, which is carried out in a collective (the employer insures its employees) or individual form;
Insurance of medical expenses of citizens, including tourists traveling abroad;
Other types of health insurance.
In personal insurance, mixed life insurance can be used, which includes several types of personal insurance, for example, survival insurance, accident insurance.
The most popular insurance option today in the company where I work is life insurance with savings.
So, endowment life insurance is a kind of combination of standard life and health insurance with a kind of deposit, which includes a program for accumulating and preserving capital. In other words, this is a type of long-term insurance, according to which the insured person, upon reaching the age specified in the contract, receives the insured amount, and in the event of his death, this amount goes to the heirs of the deceased. Thanks to this contribution system, you can not only save, but also increase your money, being confident that in the event of an emergency you will not find yourself penniless.
How does this savings insurance scheme differ from classic, or as it is also called, risk insurance? The fact is that with classic insurance you make one single contribution so that, in the event of an insured event specified in the contract, you receive a fairly large one-time payment, the size of which is determined based on the size of the initial payment, the severity of the incident and other conditions agreed upon at the conclusion insurance contract.
Moreover, if such an event does not occur, then at the end of the contract the initial payment remains with the insurance company, i.e. no one returns the money back. Moreover, in order to renew or issue a new insurance contract, you will have to make another contribution.
As for endowment insurance, the situation is completely different. Firstly, you make not one contribution, but several, and you determine the number yourself, based on the size of your current income, as well as the amount that you ultimately want to accumulate. Secondly, the company divides all your contributions into two parts, one of which goes directly to the client’s life and health insurance, and the second is accumulated in the client’s account.
It is very important that the funds you have accumulated do not lie dead in your account, but are actively invested by the insurance company in various profit-generating projects. A certain percentage that is transferred to you annually. It should also be noted that this percentage is also divided into two parts, one of which is your guaranteed income, and the second part is additional income that directly depends on the result of the company’s investment activities, i.e. its size can vary and range from 0 to 15-20% per annum.
Moreover, in the event of an insured event, you are guaranteed to be paid the amount of insurance payments specified in the contract, similar to the traditional insurance scheme, and this will happen regardless of the number of contributions you make. Thus, you do two things at once - you insure your life and health, receiving a significant increase in your pension if you systematically paid contributions throughout the entire period, and the insured event did not occur.
You may have a question: how can the income described above be generated? How exactly does an insurance company manage money and where can it invest it? The answer is very simple, although the company’s choice of investment instruments is limited by law, any company is provided with a fairly wide range of opportunities, according to which the insurance company has the right to make investments of this type:
Purchase of shares and bonds of domestic issuers;
Placement of funds in deposit accounts of banks and other credit institutions;
Resale of own assets into trust management.
All this allows you to more than provide you with a guaranteed income and an additional certain percentage annually. Next, in order to finally understand the principle of operation of endowment life insurance, let’s look at an illustrative example. To do this, we will use averaged data and the scheme most often used by insurance companies.
So, let's say you entered into an agreement with an insurance company, according to which your annual total payment is equal to 1000 monetary units (CU). Having received this amount into its account, the company immediately begins to form an insurance reserve, dividing the deposited funds into two parts.
The largest part, as a rule, is 80-90% of the deposited amount of the insurance reserve; in the case under consideration, it will be equal to 850 rubles. These funds, in turn, will also be divided into two parts. For a cumulative, or as it is also called a “long” reserve, for a period of 10-30 years (depending on the conditions fixed in the contract), amounting to CU 700, and a risk reserve formed for emergency payments, the cause of which may be death, serious illness or disability of the insured person.
In the case under consideration, about 150 monetary units will go to the risk reserve. Next, the result of the insurance company's investment activities comes into play. Let’s assume that the shares in which the company invested money rose in price and brought 15% income over the year, which in the case under consideration will be about 128 cu. In total, for the first year of endowment insurance, your contribution of 1000 rubles will turn into 980 rubles resting on the account.
And don’t be alarmed by the fact that the amount has decreased, because this trend will come to naught already in the second year of accumulation, for which you will need to deposit another thousand monetary units. With stable income from investment activities, by the end of the second year, the deposited 2000 rubles will turn into 2066 rubles, providing, albeit still scanty, but still real profit. And by the end of the tenth year, by the way, the most popular period, when applying for endowment insurance, the deposited 10,000 will turn into 16,400 monetary units, that is, they will increase by more than one and a half times. It's worth the risk, isn't it?
And if in the example under consideration we took a random contribution, then when concluding a real contract its amount will be carefully calculated based on your monthly income. Most insurance companies, when determining the amount, form a so-called “airbag”, taking as a basis how much you spend during the month. For example, if you spend about 10,000 monetary units per month, then your annual need will accordingly be equal to 120,000 units, which means that this is the amount we will need to create a “safety cushion”.
Perhaps many will ask the question: “Do I need this specifically? Is it relevant to give away part of your income now in order to make a profit in the future? First of all, such people should understand that endowment life insurance is not just a financial instrument for increasing funds, and in no case should it be put on a par with such things as a bank deposit, the purchase of shares, bonds and other securities .
Because the main task of endowment insurance is not to generate income, but to protect you and your family from the vagaries of fate. Even if this instrument gives minimal profit, you will be confident in the safety of your funds, and also in the fact that if something happens, you will not go around the world.
Also, the insured person provides financial support to his family in the event of an untimely death. And unlike all bequeathed property, be it an apartment, a car or a bank deposit, which the heirs can receive only after several months, insurance compensation is paid to the relatives of the deceased within one week.
Let us consider in detail some insurance programs of the Rosgosstrakh company related to endowment life insurance.
For example, the “Family” (Prestige) program.
So, citizen I. Svetlana is married and her daughter was born not so long ago. Immediately after her birth, she and her husband decided to participate in a federal program to improve housing conditions for young families. After all, when the baby grows up, the apartment in which they live will become very crowded. But getting in line is half the battle. They need money to make a down payment for housing, pay for repairs, furniture... After consulting with family and friends, they decided that the best option to save the necessary amount is a life insurance policy. By making monthly insurance contributions, after 10 years they will have accumulated the planned 1,000,000 rubles. plus additional income from the insurance company's investments. And throughout this entire time, I. Svetlana will be under insurance protection.
Svetlana entered into an agreement under the “Family” (Prestige) program for 1,000,000 rubles. for a period of 10 years. The monthly contribution amounted to 8,781 rubles. (scheme).
As of December 31, 2014, 38 contracts were concluded in the insurance department of Rosgosstrakh in Novokuybyshevsk under the Family (Prestige) program (in 2013 - 33).
The next program is child insurance under the “Children” program (Prestige).
For example, citizen I. Maria has an eight-year-old daughter, Anya. Maria always dreams that her daughter Anya will have a memorable wedding, a good education and her own apartment.
Therefore, when Anya turned 5 years old, Maria took out an endowment life insurance policy for her for 900,000 rubles. for a period of 13 years. Every month she pays insurance premiums in the amount of 5,882 rubles, and at the end of the contract, the insurance company will pay her daughter Maria the full insured amount of 900,000 rubles. plus 250,000 rub. additional income.
Maria entered into an agreement under the “Children” (Prestige) program for 900,000 rubles. for a period of 13 years. The monthly contribution was 5,882 rubles. (diagram). As of December 31, 2014, 19 contracts were concluded in the insurance department of Rosgosstrakh in Novokuibyshevsk under the Children (Prestige) program (in 2013 - 11).
An equally popular type of personal insurance at Rosgosstrakh is accident insurance. Accident insurance is designed to compensate for damage caused by loss of health or death of the insured.
It can be carried out in group (for example, insurance of enterprise employees) and individual forms, as well as in forms of voluntary and compulsory insurance (for example, passengers, military personnel and other categories of citizens).
Accident insurance is built on the same principles on which mixed life insurance is built. The most important of them is limiting the scope of insurance liability to the agreed consequences of an accident that occurred with the insured during the insurance period. This restriction ensures the affordability of insurance rates and contributes to the widespread development of accident insurance as a direct complement to social insurance. Individual accident insurance has become most widespread.
The basis of accident insurance contracts are short-term types. The scope of the insurer's insurance liability under accident insurance contracts includes the consequences that result from an accident. This does not mean any accident in general in the common sense of the word, but only the so-called “insured accident,” that is, an event that is taken into account by the terms of the contract. Different contracts may include different accidents as insurance contracts. For example, according to the terms of passenger insurance, only those accidents that occurred to the insured while traveling along a certain type of transport are considered insurable. Under insurance against accidents at work, accidents that occur only during or related only to the performance of professional activities will be insured.
2.2. Scope of insurance liability
An important aspect of completing an internship in an insurance company is studying the scope of insurance liability of the organization under study.
The variety of consequences of an accident can be reduced to three types:
Death;
Temporary disability;
Permanent total or partial incapacity for work (disability).
The first type of consequences of an accident is clear and does not require any explanation.
Temporary disability means that as a result of an accident such pathological changes and disturbances in body functions have occurred that do not allow a person to continue working for a relatively short time. After this period, the victim’s ability to work can be fully restored.
Finally, permanent disability, or disability, occurs only when the accident causes damage to the victim that lasts a lifetime, such as loss of vision or an organ. Disability can have different degrees depending on the level of impairment of a person's ability to work. Obviously, with the loss of one finger or toe, the ability to work is reduced slightly, while with the loss of vision in both eyes, both arms and legs, complete disability occurs.
According to the terms of the contract, all of the listed consequences of an accident can be included in the scope of insurance liability together or in various combinations.
Before the revolution, Russian insurance companies carried out accident insurance options with the condition of payment upon occurrence:
Death, disability and temporary incapacity for work;
Death and disability;
Disability and temporary incapacity for work;
Disability only.
Similar types of accident insurance contracts were also concluded by Gosstrakh in the period until 1942, when all previously valid personal insurance contracts were abolished. In the post-war practice of Gosstrakh, temporary disability was excluded from the list of insured events and when it occurred, payment to the insured was not provided. Some deviations from the established procedure for carrying out work on accident insurance have been observed in recent years in a number of former Soviet republics, which began to provide insurance in case of temporary disability. In addition, in order to take into account the interests of policyholders more broadly, Gosstrakh included in some types of accident contracts a condition for the payment of benefits for cases requiring continuous treatment for a short time (usually up to a month). This practically indicates that temporary disability, as one of the consequences of an accident, becomes the basis for payment under the contract.
2.3. Amount of insurance premium and insurance payment
The objective of insurance in general is to compensate for material damage suffered by the policyholder due to various circumstances that led to damage or loss, for example, of property or other insurance object. The specificity of accident insurance is that the insurance object has no value. Funds paid in the form of insurance amounts cannot always be used to eliminate the immediate consequences of an accident in the literal sense. With their help, it is also impossible to restore income lost as a result of disability or death. This function is performed by funds allocated from the social insurance and security fund. At the same time, accident insurance payments make it possible to overcome the often serious financial difficulties that arise in the family in the event of the loss of a breadwinner or his loss of ability to work, and to cover additional costs for treatment and food. Thus, accident insurance practically covers the risk of disability or death as a result of an accident. The maximum cost of this risk is determined by the policyholder himself. The amount of contributions as a kind of payment for the services provided by the insurance contract depends on this cost and on the likelihood of an accident for a given policyholder.
Payment under accident insurance contracts, which plays the role of financial assistance, can be made in the form of:
The insured amount specified in the contract;
Part of the insured amount specified in the contract;
Pensions;
Insurance benefit;
Daily remuneration.
The form of payment is determined by the terms of the contract and the nature of the consequences of the accident. Thus, if the result of an insured accident was death or permanent total loss of ability to work (disability), payment is made in the form of an insured amount, the amount of which is specified in the contract, in a lump sum. When disability occurs, in addition to a lump sum payment of the insurance amount, the contract may provide for the payment of a pension. The period for the insured to receive a pension is determined by the period of disability. There are different procedures for paying pensions: annual, quarterly, monthly.
In the event of partial permanent disability, the contract provides for the payment of an insurance amount in an amount that is a certain part of the insurance amount intended for payment in the event of total disability. The amount of the paid portion is established depending on the extent to which the insured’s ability to work has decreased, that is, on the severity of the consequences of the accident. The procedure for determining the degree of disability in order to decide what share of the insured amount should be paid under the terms of the contract may be different. But in any case, a certificate confirmed by a doctor about the cause and nature of the injury suffered by the insured is required. In this case, insurance practice usually uses a list of possible injuries, indicating the percentage of disability corresponding to each injury. For example, a healed fracture of the phalanx of one finger means 5% loss of ability to work, and a healed fracture of the femur without impairment of its function means 20% loss of ability to work. The percentage of the insurance amount paid corresponds to the established percentage of disability.
If the result of an insured accident is temporary disability, payment to the insured may be made in the form of an insurance benefit or daily remuneration. Both payments are made if the temporary disability lasts for the period specified in the contract. If an insurance benefit is paid under the terms of the contract, its amount, depending on the duration of temporary disability, is fixed in advance.
To conclude an insurance contract, an oral statement from the policyholder is sufficient. At the same time, he is given the right to appoint any person (or several persons) to receive the insurance amount in the event of his death. During the period of validity of the contract, the policyholder may change the previously given order to appoint a third party by submitting a written application to this effect directly to the insurer or by drawing up a separate order about this. When submitting such an application, the policyholder must provide a certificate of insurance and present a passport or an equivalent document.
2.4. List of insurance cases
Under an accident insurance contract, upon the occurrence of an insured event, the insurer is obliged to pay the insured or the person(s) appointed by him/her the stipulated insurance amount or the corresponding part of it, regardless of the amounts due to him/her for state social insurance, social security and amounts due in the form of compensation harm. The insurance amount is established by agreement between the policyholder and the insurer at the conclusion of the contract. An insured who wishes to increase the amount of the sum insured may enter into a new insurance contract in addition to the current one. In this case, the new agreement is valid regardless of the previously concluded one.
The following events are insurable, occurring during the validity period of the insurance contract, confirmed by a certificate from a medical institution and provided for in the “Table of amounts of insurance amounts payable in connection with insurance events”:
Injury received by the insured person as a result of an accident;
Accidental acute poisoning by poisonous plants, chemicals (industrial or household), poor-quality food products, with the exception of toxic infections (salmonellosis, dysentery, etc.), medications;
Disease of tick-borne encephalitis (encephalomyelitis) or polio;
Pathological birth or ectopic pregnancy leading to the removal of organs (uterus, both or only tubes, ovaries);
Accidental fractures, dislocations of bones, damage to teeth, burns, ruptures (wounds) of organs or their removal as a result of improper medical procedures;
Death of the insured during the period of validity of the insurance contract from the reasons listed above, or within a year from the date of this event, accidental entry into the respiratory tract of a foreign body, drowning, anaphylactic shock, hypothermia (except for death from a cold).
The following do not apply to insured events:
Injuries received by the insured in connection with the commission of actions in which the investigative authorities or the court established signs of an intentional crime;
Injuries received by the insured in connection with driving while under the influence of alcohol, drugs or toxic substances by any self-propelled vehicle with an internal combustion engine or an electric motor (car, motorcycle, scooter, moped, bicycle with a motor, tractor, combine harvester, trolleybus, tram, etc.) d.), a boat or a motor boat, as well as in connection with the transfer of control of them to a person who is in a state of alcoholic, narcotic or toxic intoxication;
Injury or poisoning as a result of an attempted suicide by the insured;
Intentional infliction of bodily harm by the insured;
Death as a result of the causes listed above;
Adverse consequences of diagnostic, therapeutic and preventive measures (including injections of drugs), if they were not related to treatment carried out for an insured event that occurred during the validity period of the insurance contract.
If an accident that occurred during the validity period of the insurance contract led to events for the consequences of which, under the terms of the contract, payment is provided, the amount of the payable insurance amount is determined according to the “Table of the amounts of insurance amounts to be paid in connection with insurance events” on the basis of a medical certificate. preventive institution without examination of the policyholder.
If the policyholder has suffered damage to soft tissues, organs of vision, hearing or the genitourinary system, he may be referred by the insurers for examination by a doctor to determine the consequences of such damage.
The accident insurance contract is terminated:
Upon expiration of the insurance period on the day preceding the day on which the contract came into force;
In case of payment by the insurer of the full insured amount specified in the insurance certificate;
In the event of the death of the policyholder.
Other grounds may be provided for termination of the contract, for example, if the policyholder leaves for permanent residence abroad.
Accident insurance is carried out in voluntary and compulsory forms. The following are subject to compulsory state insurance: law enforcement officers, internal troops, military personnel and citizens called up for military training, employees of the State Tax Service, foreign intelligence personnel, employees of federal state security agencies, judges and some other categories of employees in the public service.
Let's consider individual insurance programs of the Rosgosstrakh company related to accident insurance.
So, the Fortuna “Family” program is:
Financial protection in case of injuries, hospital treatment, loss of ability to work as a result of disability, death as a result of accidents of any family member;
The care of a responsible family breadwinner for the well-being of loved ones in case of unforeseen circumstances.
The policyholder is the main insured person, the policyholder's age is from 18 to 70 years.
Additional insured: family members of the insured (children, wife, parents, etc.), but no more than 7 people, including the policyholder, age from 1 to 70 years.
Insurance period - 1 year.
The insured or his beneficiaries receive payment according to the main conditions:
| Risks | Pay |
| getting injured | percentage of the insured amount according to the payment table depending on the severity of the injury |
| inpatient treatment as a result of an accident2 | 0.3% of the insured amount for each day of hospital stay, starting from the 7th day |
| establishing I, II or III disability group or category “disabled child” as a result of an accident | for group I or for the category “disabled child” - 100% of the insured amount, for group II - 80% of the insured amount, for group III - 60% of the insured amount |
| accidental death | 100% of the sum insured |
As of December 31, 2014, 246 contracts were concluded in the insurance department of Rosgosstrakh in Novokuibyshevsk under the Fortune “Family” program (in 2013 - 238).
The next “Driver” program is:
Financial protection for passengers in an accident in the event of injury, disability, or death as a result of an accident;
Quick purchase: applying for a policy does not require additional certificates of health or income;
Caring for the well-being of the driver and his passengers in the event of an accident.
The policyholder is the main insured person (driver of a passenger car), the policyholder's age is from 18 to 70 years.
Additional insured: all passengers of the insured's car at the time of the accident, but no more than 9 people, including the main insured - the driver.
It is possible to include extended liability if the policyholder is a taxi driver/carrier.
Insurance period - 6 months, 1 year.
The insurance policy is valid 24 hours a day, 365 days a year, all over the world.
The amount of the insured amount is from 100,000 to 1,000,000 rubles.
The insured or his beneficiaries receive payment according to the main conditions:
2.5. Problems of development of the personal insurance sector
And ways to solve them
Personal insurance, and especially life insurance, is a developed and economically significant insurance industry in European countries. There are a number of problems in Russia that hinder the development of this industry. Difficulties with the development of life insurance are explained by the fact that in Russian practice it is often used as a way to optimize the tax burden on enterprises and is poorly connected with the real protection of the interests of policyholders.
Based on the experience of Western countries, we can conclude that long-term life insurance is the most promising and widespread type of insurance: it accounts for 40% to 80% of the total collected insurance premium. For the rapid development of this type of insurance, at least two conditions must be present: it is necessary to maintain the long-term reliability and stability of the financial system as a whole, which will ensure the safety of investments; The profitability of accumulative insurance should be comparable to other investment instruments with a comparable level of risk (for example, a bank deposit).
One of the main problems in the development of life insurance is weak incentives for savings, including tax incentives. Today, tax legislation establishes practically prohibitive barriers to the development of this type of insurance. For example, accumulative insurance at the expense of the employer is subject to: firstly, a single social tax, secondly, income tax on insurance contributions (also on payments, if they are made), thirdly, income tax if the amount of contributions exceeds 12 % of the amount of labor costs. In addition, an acceptable return on investment can be ensured only with long term contracts - from 10 years or more. However, such contracts are not in demand among policyholders due to the high risk of long-term investments.
Thus, we can conclude that the main factors contributing to the development of the insurance system in general and personal in particular are: the presence of insurable interest, effective demand, effective sales channels, favorable tax climate, political and economic stability, public confidence in the government and financial economic institutions, the formation of a market attitude to issues of social protection.
3. PRACTICAL PART
3.1. Simulation of a conditional practical situation
Citizen Ivanova Tatyana Aleksandrovna turned to the insurance company LLC IC "RGS-Life" in order to insure the life of her child. She has a daughter - Ivanova Daria Vladimirovna. Citizen Ivanova wants to insure her daughter until she reaches the age of 16 and has chosen an insurance period of 15 years.
3.2. Execution Sequence
In the case of Tatyana Aleksandrovna Ivanova, a suitable life insurance program would be the ROSGOSSTRAKH-LIFE Prestige “Children” program. This program provides an insurance payment if the insured survives to a certain event in her life (in this case, the child reaches the age of 16 years). In order to conclude an insurance contract, you must fill out an application for life insurance. The application for the ROSGOSSTRAKH LIFE Prestige “Children” program indicates the amount of insurance payment for the survival of a child of 16 years - 300,000 rubles, in the event of the death of the policyholder (mother) - 500,000 rubles, in the event of bodily injury to the insured - 300,000 rubles. and in case of disability of the insured - 300,000 rubles. This means that in all these cases, the insured will receive an insurance payment.
It is necessary to fill out a questionnaire about the health status of both the insured and the policyholder.
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1. Accounting statements insurance organization as a unified system of data on the financial position of an insurance organization, the financial results of its activities and changes in its financial position is compiled on the basis of accounting data.
In accordance with this Law, Order of the Ministry of Finance of the Russian Federation dated May 11, 2010 N 41n “On the forms of accounting statements of insurance organizations and reporting submitted in the manner of supervision” for insurance organizations that are legal entities under the legislation of the Russian Federation and have received a license to carry out insurance activities , The financial statements of insurance organizations include:
1) annual financial statements consist of the Balance Sheet of the insurance organization (Form N 1-insurer), the Profit and Loss Statement of the insurance organization (Form N 2-insurer), the Report on changes in the capital of the insurance organization (Form N 3-insurer), the Report on cash flows of the insurance organization (Form No. 4-insurer), annex to the Balance Sheet and the Profit and Loss Statement of the insurance organization (Form No. 5-insurer), an explanatory note, as well as an audit report confirming the reliability of the financial statements of the insurance organization;
2) the interim financial statements of the insurance organization include the Balance Sheet of the insurance organization (Form No. 1-insurer) and the Profit and Loss Statement of the insurance organization (Form No. 2-insurer);
3) annual financial statements of medical insurance organizations engaged in compulsory and voluntary health insurance, consists of the Balance Sheet of the insurance organization (Form N 1-insurer), the Profit and Loss Statement of the insurance organization (Form N 2-insurer), the Profit and Loss Statement of the medical insurance organization for compulsory medical insurance (Form N 2a-insurer), Report on changes in the capital of an insurance organization (Form N 3-insurer), Report on cash flows of an insurance organization (Form N 4-insurer), Report on cash flows of a medical insurance organization for compulsory medical insurance (Form N 4a-insurer), Appendix to the Balance Sheet and Profit and Loss Statement of the insurance organization (Form No. 5-insurer), an explanatory note, as well as an audit report confirming the reliability of the financial statements of the medical insurance organization;
4) interim accounting statements of medical insurance organizations providing compulsory and voluntary medical insurance consist of the Balance Sheet of the insurance organization (Form N 1-insurer), the Profit and Loss Statement of the insurance organization (Form N 2-insurer) and the Profit and Loss Statement medical insurance organization for compulsory medical insurance (form N 2a-insurer);
5) the annual financial statements of medical insurance organizations that provide only compulsory medical insurance consist of the Balance Sheet of the insurance organization (form N 1-insurer), the Profit and Loss Statement of the medical insurance organization for compulsory medical insurance (form N 2a-insurer), the Report on changes in the capital of the insurance organization (Form N 3-insurer), Cash flow statement of the medical insurance organization for compulsory medical insurance (Form N 4a-insurer), Appendix to the Balance Sheet and the Profit and Loss Statement of the insurance organization (Form N 5- insurer), an explanatory note, as well as an audit report confirming the accuracy of the financial statements of the medical insurance organization.
6) the interim accounting statements of medical insurance organizations that provide only compulsory medical insurance consist of the Balance Sheet of the insurance organization (Form N 1-insurer) and the Profit and Loss Statement of the medical insurance organization for compulsory medical insurance (Form N 2a-insurer).
All reports are submitted by insurers to the Federal Service for Financial Markets and its territorial bodies.
For submission by insurance organizations in the order of supervision to the Federal Service for Financial Markets and its territorial bodies approved standard forms:
- solvency report - form N 6-insurer;
- report on the allocation of insurance reserves - form N 7 - insurer;
- report on the allocation of insurance reserves for compulsory health insurance - form N 7a-insurer;
- report on insurance reserves - form N 8-insurer;
- report on the use of funds from the fund (reserve) for preventive measures - form N 9-insurer;
- report on reinsurance operations - form N 10-insurer;
- information on the operating segment - Form N 11-insurer;
- information about subsidiaries and dependent companies - form N 12-insurer;
- information about branches and representative offices - form N 13-insurer;
- report on the composition of assets accepted to cover own funds - Form N 14-insurer.
2. When preparing financial statements, information is disclosed on changes in accounting policies that have had or are capable of having a significant impact on the financial position of the insurance organization, the financial results of its activities and (or) cash flow, on transactions in foreign currency, on inventories, fixed assets, income and expenses of the organization, the consequences of events after the reporting date, the consequences of contingent facts of economic activity, as well as the disclosure in the financial statements of certain information about the assets, capital and reserves and liabilities of the organization. Such disclosure can be carried out by the organization by including relevant indicators, tables, transcripts directly in the financial reporting forms or in the explanatory note.
An insurance organization has the right to provide additional information accompanying financial statements if the management bodies of the insurance organization consider it useful for interested users when making economic decisions. It reveals the dynamics of the most important economic and financial indicators of the organization’s activities over a number of years (the volume of insurance premiums and insurance payments in total and by type of insurance under insurance contracts (main contracts) and reinsurance contracts, the share of insurance premiums by type of insurance in the total volume of insurance premiums under insurance contracts (main contracts), the composition and volume of insurance reserves, profit before tax, including from life insurance operations and from non-life insurance operations); characteristics of investment activities (composition of investments, investment income received, efficiency of investment activities, expected changes in the structure of investments); risk management policy; planned expansion of the types of insurance provided and the territory for the provision of insurance services, methods used for the sale of insurance policies; expected capital and long-term financial investments; policy regarding borrowings, risk management; other information.
1) the standard ratio of the insurer’s own funds (capital) and assumed liabilities;
2) the composition and amount of formed insurance reserves and the results of their changes;
3) the composition and structure of assets in which the insurer’s own funds (capital) are placed;
4) the composition and structure of assets in which funds from the insurer’s insurance reserves are placed;
5) reinsurance operations indicating information about reinsurers and reinsurers;
6) the structure of the financial result of the insurer’s activities for certain types of insurance;
7) composition of shareholders (participants) and their shares in the authorized capital of the insurer;
8) other information established by the regulatory legal acts of the insurance supervisory body.
The presented financial statements are attached to a cover letter from the insurance organization, drawn up in the prescribed manner and containing information on the composition of the presented financial statements. Insurance organizations, as part of the interim financial statements prepared for the first half of the year, submitted to the Federal Insurance Supervision Service and its territorial bodies, provide a copy of the publication of the annual financial statements for the previous year, indicating the date and source of publication.
3. Paragraph 3 of this article provides for the need for the insurance supervisory body to approve the insurer’s Chart of Accounts. However, Order of the Ministry of Finance of the Russian Federation dated May 11, 2010 N 41n provides for maintaining accounting records according to the general Chart of Accounts (see Order of the Ministry of Finance of the Russian Federation dated October 31, 2000 N 94n “On approval of the Chart of Accounts for accounting financial and economic activities of organizations and instructions for its application"), which is also used by other organizations, taking into account the characteristics of insurance activities and its accounting. These features are determined by Order of the Ministry of Finance of the Russian Federation dated September 4, 2001 N 69n “On the features of the application by insurance organizations of the Chart of Accounts for accounting of financial and economic activities of organizations and Instructions for its application.”
Thus, for accounting purposes, insurers introduce additional accounts:
- count 22- payments under insurance, co-insurance and reinsurance contracts - is intended for the insurance organization to summarize information on insurance payments for the reporting period in connection with the occurrence of an insured event under insurance, co-insurance and reinsurance contracts, the shares of reinsurers in insurance payments under contracts transferred by the insurance organization to reinsurance, returned insurance premiums (contributions) and paid redemption amounts;
- score 78- settlements under insurance, co-insurance and reinsurance contracts - intended to summarize information on settlements of an insurance organization with policyholders, reinsurers, reinsurers, co-insurers, insurance agents, insurance brokers under concluded insurance, co-insurance and reinsurance contracts;
- score 92- insurance premiums (contributions) - intended to summarize information on insurance premiums (contributions) accrued in the reporting period under insurance, coinsurance and reinsurance contracts concluded by an insurance organization;
- score 95- insurance reserves - intended to summarize information on insurance reserves formed by an insurance organization in accordance with current legislation on the basis of provisions on the procedure for the formation of insurance reserves, approved in the prescribed manner, the share of reinsurers in insurance reserves and the results of changes in insurance reserves.
The main feature of accounting and other accounting by subjects of insurance activities is its differentiation in relation to individual types of insurance. However, this Law only provides for the need to distinguish personal insurance transactions from other types of activities within the framework of accounting. Since this requirement of the Law is imperative, it is subject to mandatory fulfillment by all entities engaged in insurance activities. Restriction of other types of insurance is allowed, if necessary, by decision of the insurance entity itself, since the by-laws of the insurance supervisory authority allow changing the general procedure for convenience and simplification of the accounting and reporting procedure.
4. The insurance organization submits the following reporting forms to the Federal Service for Financial Markets and its territorial bodies as part of supervision:
1) solvency report- the normative ratio between the assets of the insurer and the insurance liabilities assumed by it is understood as the value within which the insurer, based on the specifics of the concluded contracts and the volume of accepted insurance liabilities, must have its own capital, free from any future obligations, with the exception of the rights of claim of the founders, reduced by the amount of intangible assets and receivables whose repayment terms have expired.
The actual size of the insurer's solvency margin is calculated as the amount:
- authorized (share) capital;
- additional capital;
- reserve capital;
- retained earnings of the reporting year and previous years;
- reduced by the amount:
uncovered losses of the reporting year and previous years;
debts of shareholders (participants) for contributions to the authorized (share) capital;
own shares purchased from shareholders;
intangible assets;
accounts receivable that have expired;
2) report on the allocation of insurance reserves- filled out on the basis of analytical accounting data for financial investment accounts and other accounts that record assets accepted to cover insurance reserves;
3) report on the allocation of insurance reserves for compulsory medical insurance- constitute insurance organizations providing compulsory health insurance. The report is completed on the basis of analytical accounting data for financial investment accounts and other accounts that record assets accepted to cover insurance reserves for compulsory health insurance;
4) insurance reserve report- the formation of insurance reserves for life insurance is carried out for the purpose of assessing the insurer’s obligations, expressed in cash, for upcoming insurance payments and servicing these obligations under insurance contracts, coinsurance, reinsurance (in terms of accepting insurance risk) related to life insurance, which provides protection property interests associated with the survival of citizens to a certain age or period, with death, as well as with the occurrence of other events in the life of the policyholders (insured) stipulated by the insurance contract (birth of a child, marriage, reaching retirement age, loss of a breadwinner, loss of ability to work (disability) , diseases that pose a danger to life), including with the participation of the policyholder (insured) in the investment income of the insurer;
5) report on the use of funds from the preventive measures fund (reserve)- filled out on the basis of analytical accounting data of funds intended to finance measures to prevent accidents, loss or damage to insured property;
6) reinsurance transaction report- reflects information on reinsurance operations with residents of the Russian Federation (on the territory of the Russian Federation) and with non-residents of the Russian Federation (outside the Russian Federation). This form of reporting is compiled on the basis of the balance sheet data of the insurance organization, the profit and loss statement of the insurance organization, as well as data from analytical accounting of reinsurance operations and insurance reserves;
7) operating segment information- contains information reflecting the formation of the result of operations on the most important types of insurance other than life insurance. The information is filled in on the basis of the balance sheet data of the insurance organization, the profit and loss statement of the insurance organization, as well as data from analytical accounting of reinsurance operations and insurance reserves;
8) information about subsidiaries and dependent companies- contains information about the presence of subsidiaries and dependent insurance companies and companies that are not insurance organizations. For each subsidiary and dependent company, their full name is indicated in accordance with their constituent documents; taxpayer identification number assigned to the subsidiary and dependent companies, respectively, by the tax authority at the place of their registration without indicating the reason for registration code; the address indicated in the constituent documents or other administrative document on the creation of a subsidiary or dependent company; Kind of activity;
9) information about branches and representative offices- contains information about the presence of branches and representative offices of the insurance organization, their name and location;
10) report on the composition of assets accepted to cover own funds, - is filled out on the basis of analytical accounting data for financial investment accounts and other accounts that record assets accepted to cover the insurance organization’s own funds.
Supervisory reporting is prepared by insurance organizations that are legal entities under the laws of the Russian Federation and have received a license to carry out insurance activities.
Insurance organizations include in their supervisory reporting the performance indicators of all branches and representative offices. Insurance organizations that do not provide compulsory medical insurance do not submit a Report on the allocation of insurance reserves for compulsory medical insurance as part of their annual reporting as part of supervision. Medical insurance organizations that provide only compulsory medical insurance do not submit as part of their annual reporting as part of supervision: a report on solvency, a report on the allocation of insurance reserves, a report on insurance reserves, a report on reinsurance operations, information on the operating segment.
Annual reporting in the manner of supervision is submitted by the insurance organization together with the annual financial statements within the deadlines established for the submission of annual financial statements to the territorial body of the Federal Insurance Supervision Service, which carries out insurance supervision in the territory at the location of this insurance organization, in two copies (photocopies are not accepted) according to approved forms, as well as on removable storage media.
Removable storage media (two compact discs (CD-R)) after recording information must be closed and contain the same information.
The main requirements for submitting supervisory reports are their completeness, timeliness of submission, and reliability of the reporting data. Supervisory reporting must correspond to accounting data and financial statements.
These general requirements also apply to statistical reporting, which must be submitted by insurers. Thus, in accordance with the requirements of current regulations, insurance entities submit to the authorized body a statistical report in Form No. 2-C “Information on the activities of an insurance (medical insurance) organization for ____ year.”
The two CDs must contain the same information.
When submitting reports on removable storage media, insurance (medical insurance) organizations must ensure the following conditions:
- the identity of the information provided by the insurance (medical insurance) organization in the form of an electronic record on removable media and on a paper original;
- compliance with the ratios (interrelations) of the indicators of the annual statistical reporting form N 2-C “Information on the activities of the insurance (insurance medical) organization for the ____ year.”
Annual statistical reporting is compiled by insurance (medical insurance) organizations (insurers), which are legal entities under the laws of the Russian Federation and have received a license to carry out insurance activities (compulsory medical insurance) (see Order of the Ministry of Finance of the Russian Federation dated October 20, 2008 N 113n "On Form of annual statistical reporting No. 2-C “Information on the activities of an insurance (insurance medical) organization for ____ year” and the procedure for its preparation and presentation”).
Insurance (medical insurance) organizations that have branches or other separate divisions include the performance indicators of branches and other separate divisions in their annual statistical reporting.
Form N 2-C contains information on insurance contracts, coinsurance, reinsurance and compulsory medical insurance for the reporting year, information on the activities and number of insurance agents, on the number of employees of the insurance (medical insurance) organization, as well as on representatives of the insurance organization in the constituent entities of the Russian Federation , exercising the powers of the insurance organization to consider claims of victims for payments under compulsory insurance contracts of civil liability of vehicle owners and their implementation, and consists of the following sections:
- general indicators;
- voluntary personal insurance;
- voluntary property insurance;
- compulsory personal insurance;
- compulsory civil liability insurance for vehicle owners;
- reinsurance;
- compulsory health insurance;
- compulsory insurance of civil liability of the carrier to the passenger of the aircraft.
In accordance with Order of the Ministry of Finance of the Russian Federation dated February 11, 2010 N 14n, mutual insurance societies, in addition to the annual statistical reporting form N 2-C, compile and submit information on the number of members of the mutual insurance society for ___ year.
5. Insurance broker is an intermediary between the policyholder and the insurer, receiving a certain remuneration for this intermediation. Unlike an insurance agent, who conducts transactions only on behalf of and on behalf of the insurer who has authorized him to do so, an insurance broker independently places insurance risks in any insurance company and, as a rule, protects the interests of the insured.
Insurance brokers prepare statistical reports in the forms and in the manner established by the insurance supervisory body in agreement with the insurance regulatory body, and submit these reports to the insurance supervisory body.
Order of the Ministry of Finance of the Russian Federation dated May 11, 2006 N 76n “On the procedure for submitting information on insurance brokerage activities” approved the form “Information on insurance brokerage activities for ____ year” (form N 1-broker) in accordance with the Appendix to this Order. The same Order for insurance brokers who have received a license to carry out insurance brokerage activities establishes that the submission of information on insurance brokerage activities in Form N 1-broker is carried out annually, no later than February 1 of the year following the reporting one.
