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Change your affiliation with the clinic. How to find a clinic at your place of residence - the procedure for attaching and making an appointment with a doctor. Features of attachment through State Services

Almost every citizen of Russia at least once had to go to municipal health care institutions, and free help was provided there only if the patient had a compulsory medical insurance policy linked to a specific institution. Is it necessary to be attached to a clinic at all and why? What is the complete algorithm for the attachment procedure and what is needed for this? How to attach to a clinic at your place of residence and what is the list of required documents? We will answer these questions in this article.

Why do you need to be attached to a clinic?

Not all citizens faced with the need to receive medical care have the opportunity to go to a private institution. Most often, at the first signs of illness, the patient goes to a state clinic under the compulsory medical insurance program - usually it is located in the microdistrict where the patient is registered and permanently resides. Attachment may be required not only to receive medical services, but also because only municipal medical institutions issue sick leave, documents confirming disability, certificates of absence of illnesses and other documents that may be required for work, receiving benefits or other purposes.

Procedure for joining the clinic

In order to attach to a specific medical institution, the policyholder must select it in advance and indicate this point when applying for a policy. By default, patients are required to be assigned to a clinic at their place of residence (permanent registration), but if necessary, they can change the institution. Most often, this is necessary when moving or being dissatisfied with the level of service in the clinic to which the patient was originally assigned. It should be noted that if a citizen plans to receive treatment in a clinic other than at his place of residence, he will need to obtain official consent from the institution: if the doctors are overloaded, a refusal may follow. Thus, the procedure for attaching to a clinic consists of several stages:

1. Choosing a clinic. The most convenient option is when the patient is assigned to an institution at his place of residence; If, according to certain criteria (staff of doctors, number of departments, presence of a laboratory, proximity to work, etc.) he is more satisfied with another institution, the citizen has the right to choose it at the time of registration of the policy.
2. Form of attachment. This process requires a personal visit to the clinic with the provision of all necessary documents. The patient must bring a passport (for adults) or a birth certificate (if the age does not exceed 14 years), and a compulsory medical insurance policy. If the patient is a person with foreign citizenship or is not a citizen of any state at all, documents confirming the legality of stay on the territory of Russia are added to the list. After approval, the clinic notifies the insurance organization and the institution where the patient was registered before about the fact of the transfer.

   Information on whether it is possible to carry out the attachment procedure via the Internet can be read in the article on.

3. Selecting a local specialist. The patient is given the opportunity to determine which general practitioners, surgeons, pediatricians and general practitioners he will see. It should be noted that the appointment of a doctor on duty is carried out with the consent of a specialist: if the doctor is overloaded or does not have the appropriate conditions for competent and complete provision of care, he has the right to refuse to appoint him as a local doctor for a new patient.

Please note that according to Art. 21 of the Law “On the Fundamentals of Health Protection in the Russian Federation”, a citizen has the right to independently choose a medical organization and doctors within the framework of the procedure established by law when it comes to services in the field of compulsory health insurance. The choice of a healthcare organization is carried out no more than once a year (with the exception of cases of change of registration and actual place of residence). The selection of specialists in the institution is carried out with the same frequency.

How to attach to a clinic at your place of residence?

If a citizen intends to receive medical care in clinics in one city, but has official registration in another, he can also be assigned to an institution at his place of actual residence. The features of the procedure are practically no different from attachment for non-resident persons, however, unlike the latter, persons registered in another locality are required to repeat the procedure annually. If the registry requires additional documents in addition to the passport and insurance policy (certificate of income, legality of renting housing, etc.), this action is considered illegal. Exactly the same illegal actions would be refusal to provide medical care or.

As for persons originally residing in this city, the attachment procedure is easier and faster. Initially, everyone is assigned to an institution at their place of residence, and if the address changes within the city, the citizen has the right to choose another clinic. This rule also applies to.

Required documents

Before joining an institution, you will need to write an application, which is drawn up according to the sample and sent to the head physician or handed over to him personally. You must also provide a compulsory medical insurance policy (original and photocopy) and an identity document (passport or birth certificate) to the medical institution. To attach to the clinic, just come to the reception desk, select a working day and hour, and provide a complete package of documents. If the patient still has a medical card from a previous institution, it is used in the new clinic, otherwise a new document is created. After the application is approved by the head physician, you can begin to use the services of specialists.

Why attach to a specialized clinic?

In some cases, the patient is not obliged to change the clinic serving him, but is forced to go to another institution, where, upon attachment, he will also be able to receive qualified assistance. The reasons for this decision may be the lack of the necessary department in a municipal institution, the lack of doctors of the required profile on staff, as well as dissatisfaction with the quality of service. In any case, attachment to the clinic takes on average from 1 to 5 days. At the end of the procedure, the patient has access to all types of assistance, from emergency to calling a doctor at home.

Conclusion

In order to receive high-quality and timely medical care, a citizen must be assigned to a specific medical institution. This procedure can be carried out in the health care facility at the place of registration or place of residence; there is no significant difference in the registration process.

The capabilities of the Internet today make it possible to solve many problems without leaving home and saving time. One of these tasks is attachment to public medical institutions - thanks to the State Services website, attachment to clinics is quick and easy.

Let us remind you that according to Law No. 326-FZ “On Compulsory Health Insurance in the Russian Federation,” absolutely all insured persons, including citizens of other states, can choose to register any medical institution participating in the compulsory health insurance program. This can be done no more than once a year, unless, of course, a change in medical institution is associated with a move (in this case, you can be assigned to different clinics more often).

You should know that not all medical institutions - both children's and adults - participate in the compulsory health insurance program, but the number of such institutions is increasing every year. For example, in the capital alone, today more than 400 medical organizations participate in the program, from which citizens can choose the most suitable clinics for themselves.

The procedure for choosing a clinic is quite simple and does not require any special skills.

On the State Services portal, you just need to find the selected clinic and follow a few simple steps.

Choosing a clinic and joining it

The first step is to search for a clinic on the State Services website. In order to find the desired medical institution, you should enter its name in the top search bar. After this, you must select a suitable clinic from the list of results found. Then you need to proceed to the service of attaching to a clinic.

The service page will display information regarding its receipt: description, purpose of the procedure, list of required documents and all possible ways to submit them. In addition, information will be displayed on possible grounds for refusal to attach to the selected clinic and the categories of persons for whom this service is available.

These include:

• citizens of the Russian Federation;
• citizens of other countries;
• stateless persons.

The basis for refusal to attach to the clinic may be the absence of the applicant’s surname or postal address in the application, discrepancy between the data specified in the application and the data in the applicant’s documents, etc.

Next, you will need to choose how to submit the application and receive the result (in person or through a representative). Of course, the first option is chosen by users most often. The service page will indicate that it is provided free of charge, and the period for receiving it will also be indicated. As a rule, it is one working day.

Filling out an application and list of documents

After choosing a medical institution, methods of receiving services, and familiarizing yourself with general information, you should proceed to the practical steps of attaching to a clinic.

To perform this operation, you need to prepare some documents:

• application for attachment to the selected medical institution;
• copy of civil passport;
• a copy of the health insurance policy;
• the child's birth certificate and his insurance policy (if attached to a children's clinic).

An application template to fill out will be present on the service page.

You need to download it, open it on your computer and fill out all the fields:

• name of the medical institution and full name of its director;
• Full name of the applicant;
• site number and name of the doctor (in case of choosing a preferred general practitioner, general practitioner, etc.);
• the applicant's date of birth;
• number, series and date of issue of the health insurance policy;
• address of the applicant’s place of residence (actual and according to the insurance policy);
• applicant's contact details.

If the application is filled out by a representative of the applicant, it is necessary to indicate his full name and identification document. After this, all that remains is to attach copies of the necessary documents and send the application to work.

Then on the portal it will be possible to track the status of consideration of the submitted request.

Please note that after joining a clinic, you will be able to make an appointment with a doctor through the State Services website, which is also very convenient in terms of saving time.

Advantages of joining clinics via the Internet

Obviously, using the State Services portal to attach to clinics has many advantages. Thus, the site operates around the clock, which means that the user can submit an application at any time convenient for him, being in any convenient place.

Other benefits include the following:

• the ability to obtain complete and reliable information on a topic of interest online;
• the ability to download an application template for attachment to the selected clinic;
• no queues to receive services;
• fixed period for receiving the selected public service.

In addition, the portal has a technical support service that will always help if any difficulties arise with using the site and submitting documents.

Medical care in Russia is provided in clinics to which citizens are assigned at their place of residence. But this does not mean that the medical facility located close to the patient’s home is exactly what he needs. How to find your own clinic if you need to use its services for the first time?

A person’s appeal to the medical institution to which he is assigned allows him to exercise his right to free medical care provided for by the compulsory health insurance policy (CHI). Therefore, it is important to find out the number and contact details of the desired institution in advance, so that in the event of an emergency you do not have to go to private clinics and spend colossal sums of money on expensive examination and treatment.

When might information about which clinic the house is attached to be useful?

Situations in which there may be an urgent need to find out which clinic a house is attached to, most often arise in the event of a change of place of residence - when it is necessary to visit a medical institution for the first time in order to attach to it personally and enter new data into the compulsory medical insurance policy, register with a doctor for a chronic illness, undergo a medical examination, obtain the necessary certificates, call a local doctor at home in case of illness of a child or adult family member, etc.

If a Russian citizen has changed his place of residence, but his registration address remains the same as before, he does not have to continue services at the previous clinic to which he was registered. For convenience, he can go to the medical institution at his actual place of residence and register with it. The Law of the Russian Federation “On Compulsory Health Insurance in the Russian Federation” No. 326-FZ, adopted on November 29, 2010, gave citizens the right to change medical institutions: once a year - according to personal preferences, more than once - due to relocation. To do this, you need to come to the clinic and fill out an application form addressed to the chief physician. Attachment will be made after checking the applicant's data. And a request will be sent to the institution where the citizen was served before to transfer his documentation.

How to find out about being assigned to a medical institution under the compulsory medical insurance policy?

In the Russian Federation today there are three types of compulsory health insurance policies: paper, electronic and universal electronic citizen card (at the same time it performs the functions of a bank card, pension insurance certificate, electronic wallet, etc.). The paper policy on the back contains information about affiliation with an insurance medical institution: full name, actual address, telephone number. This data is certified by the signature of a representative of the medical institution, authorized to issue policies, and the seal of the organization. The reverse side of the document provides the opportunity to change clinics 10 times.

If the policy owner has changed his place of residence and has been registered at this address, the procedure for attaching to a medical institution under the new registration will be performed automatically - through the citywide system. In this case, you must personally visit the clinic to make changes to the document. If the changes are not recorded, you can quickly obtain information on the policy by telephone. To do this, you should call the insurance organization that issued the document and ask its employee to provide information about the medical institution, citing the number and series of your policy. The contact details of the insurance company are located on the back of the paper document at the bottom.

You can also check your paper policy via the Internet. To do this, its owner needs to go to the website of the compulsory medical insurance fund of his city and use the online service “Check the policy”. For example, on the web resource of the Moscow City Compulsory Medical Insurance Fund, in order to obtain the necessary data, you should enter the policy number and its series in the specified fields and click the “Check” button.

In the universal electronic citizen card and electronic policy, information about the attachment is stored on an electronic chip. You can obtain the data by calling the insurance company. Its contacts are indicated on the back at the top of the plastic card. You can also use the service of the website of the local compulsory medical insurance fund and check the policy online using its 16-digit number (the procedure is similar to that described above for a paper policy).

How can I find a clinic?

If a person has changed his place of residence and has a need to find a clinic at his place of residence, he can use several methods. The most popular means of finding the right medical facility are telephone and Internet. To search you can:

• Use the telephone address directory and call one by one all the clinics in your area of ​​the city, give the address and ask the employees if it applies to their institution;
• Call the hotline of the Department of Health of the city of residence (on weekdays from 09.00 to 18.00), where, using the street name and house number, request information about attachment to a medical organization. The hotline number can be found in the telephone help desk;
• Check the information at the clinic closest to your home - by telephone or in person at the reception desk. Employees will not only be able to answer the question about attachment, but also tell you where to go if this house does not apply to them;
• Call the ambulance service, if you know exactly the number of the clinic, and ask the person on duty for its address and contacts;
• Visit forums, ask users and get an answer online;
• Go to the website of the city compulsory medical insurance fund. For example, on the web resource of the Moscow Compulsory Medical Insurance Fund, you can enter the name of the district, district, street, house number and find a medical institution online;
• Find out on the website of the city Health Department the contact information of all the nearest clinics in the area, then visit their websites (if any) or call one by one;
• Go to the city portal, see if it contains data on clinics by district, district and city street;
• Request information on the Internet by entering the name of the city, district, county, street into any search engine. It will display those pages that may contain the necessary data.

The simplest and most effective way is to ask your neighbors. People who have lived at this address for a long time have had repeated experiences with medical care. Therefore, they will be able to give the most accurate answer regarding the number of the medical institution and provide reliable contact information.

To receive government medical services in a timely manner, Russian citizens or visitors must have a compulsory medical insurance policy. You can get it from your employer or take out insurance yourself from any insurance company. This is done absolutely free.

Having a compulsory medical insurance policy in hand, you can register for an appointment with a clinic through State Services. We will tell you how to do this within the framework of this material.

Gone are the days when the population did not conditionally pay for the provision of medical care, and now, in order to get a medical consultation or undergo a course of treatment, 2 things are required:

1. Have an issued insurance policy.
2. Attachment to a specific clinic at the place of permanent work or residence. Citizens who have temporary registration are also allowed to undergo attachment.

Moreover, it is best to do this in a medical institution that is located close to your place of residence - the ambulance will arrive on time, and the doctor who will treat you as his patient will arrive on time.

Regular attachment

You can go to the clinic registrar and submit an application for attachment. In this case, you will need a passport with a mark on the place of registration and a medical insurance policy.

A unified database of clinics has already been created where they provide care to patients, that is, if you live in one area, but want to undergo examinations in another clinic, which is located where you currently live, then you can make changes to the database and attach to another institution . This is done at the time of your request, that is, the registrar sends a request to the institution where you were observed until that moment, the system makes a note that you will be unassigned, and a return request is sent about the actions taken.

From this moment on, the citizen will be able to receive all medical services at his place of residence, and the insurance company will transfer funds to a specific doctor or department where you will undergo examinations or complete treatment. And if you still have not done this, then you may be denied medical care if your case is advanced and requires long-term treatment.

Attaching nonresident citizens to Moscow clinics

Finding a job in Moscow is much easier than in the periphery - people with a variety of professions are needed here, so there are plenty of nonresident citizens. But, like others, they also need timely medical care, and in order to receive it, they need to be attached to a clinic.

To do this, you must provide the following documents to the registry:

• Medical insurance policy issued by any company.
• Certificate of insurance of pension savings (SNILS).
• Certificate from the employer.
• Housing rental agreement and a copy of the owner’s passport.

Please contact the reception with this package and they will arrange the service for you. Nothing complicated, but this can also take a lot of time, so if you work and live in Moscow, you can do this through the State Services portal of the Moscow Government.

Features of attachment through State Services

Electronic document management is gradually becoming more perfect - there is no need to run through authorities to obtain this or that certificate, or, as in our case, to be assigned to a clinic.

To do this on the Moscow portal, you will need to register:

Conditions for receiving the service

A description of the conditions for providing this service can be found on the State Services website. There are some restrictions that the portal user must take into account before assigning himself to the clinic:

• Only adult citizens can apply.
• The user must choose the clinic where he wishes to receive medical care.
• The citizen's place of registration must be in the city of Moscow.
• The user must have a compulsory medical insurance policy in hand, issued by any of the Moscow insurance companies.
• You also need a pension insurance policy - SNILS.

Procedure for attaching to a medical institution

1. Log in with your account to the portal gosuslugi.ru
2. After logging in, blocks with all the services available to you will open - select “Healthcare”.
3. On the new page, follow the link “Attachment and clinic”, and click on the “Get...” button.
4. Enter the requested data in the appropriate fields of the form.
5. Uncheck those fields in which “the address matches the place of residence” is marked, or your street is not in the drop-down list.
6. At the next stage, choose a medical facility that is suitable for you.
7. Agree to the terms of personal data processing and click on the “Attach” button.
8. You will then see that the application has been transferred to the appropriate department and is assigned a number by which you can track its progress.

It may take up to 10 days after your application is accepted. After this period, the result of the review will be sent to the email address specified when registering on the portal.