Tasks of the Fitness Club Administrator. What a Professional Should Know. Night club attendants and their functions Rules of conduct for visitors to a night club
Program:
Block I: What prevents you from finding and keeping the right people?
- Why do we need a systematic approach to personnel management?
- Selection and adaptation - elements of the HR system that provide the basis for an effective business.
- What are the problems encountered in the selection and adaptation of staff?
- Who is responsible for the selection and adaptation of personnel?
Block II: How to build a recruitment - an effective conveyor?
- What is the basis of effective recruitment?
- What stages in the recruitment process do you need to go through to get a positive result?
- Principles, methods, sources and tools for effective recruitment?
- How to evaluate the effectiveness of recruitment?
Block III: How to choose the best employee?
- What do we evaluate during the interview?
- Why do we need a competency model and a behavioral portrait of the position?
- What tools to use to get reliable answers to all questions?
- The practice of using candidate assessment tools.
Block IV: How not to lose the right employee?
- Why is it necessary to adapt new employees?
- How to organize the process of adaptation?
- How to evaluate the effectiveness of the adaptation process?
- Adaptation is over. Need to do something further?
As a result you will get:
1. A clear understanding of the processes of selection and adaptation of personnel.
2. Effective tools for assessing candidates.
3. Ability to select the best employees.
4. Indicators of the effectiveness of the processes of selection and adaptation of personnel.
Speaker Information
Education:
1990-1994 graduated with honors from the Minsk Higher Military-Political Combined Arms School, specializing in social psychology teacher;
- 1999-2003 graduated from the Belarusian State Economic University, the Higher School of Management and Business, majoring in Marketing.
Experience: 15 years in the automotive business.
Avtomir Group of Companies, Moscow, HR Director, 6 years
Key achievements:
A working system for training a personnel reserve has been created. The appointment of reservists is over 70%. Integral assessment of performance one year after appointment at the level of good. The Talent Pool program won the competition for the most productive project of the company.
- A personnel assessment and development system has been created to ensure the achievement of business results. 71% of business unit managers are classified as high-potential employee and fit for the position. The implemented project Evaluation and development of personnel became the winner of the competition The most effective project of the company.
- We developed and implemented an automated goal-setting and KPI calculation system associated with the employee remuneration system on our own. Due to the introduction of the system, it was possible to ensure correct planning and evaluation of results.
- Implemented a project to improve the efficiency of productive staff. The growth of the target indicator was more than 40%.
- Implemented a project for recording and controlling the working time of employees. The growth of labor productivity amounted to 30% or more for different categories of employees.
Triple Group of Companies, Minsk, Deputy General Director for Human Resources and Organizational Development, 1 year
- Key achievements:
In the shortest possible time, he reorganized the management system in the company.
Provided correct budget planning, monitoring the achievement of planned targets.
Thanks to the implementation of the personnel management system, he ensured effective recruitment, introduced a system of remuneration based on KPI that is transparent for the owner and top management.
Improved the manageability and efficiency of the group of companies. Positive dynamics was recorded in all major business areas.
- International Automobile Holding Atlant-M, Moscow, HR Director, 9 years
Key achievements:
- Personnel performance indicators of profitability and productivity at plan level or above plan.
- Staff turnover is below the market average by 10-15%.
- Optimization of staffing in the fall of the market without additional staff costs.
- Winner of the HR Brand Award in the Automotive Business nomination.
The fitness club staff consists of the following groups:
- * Service staff.
- * Technical specialists.
- * Coaching staff.
- * Specialists of additional services.
- * Marketing specialists.
- * Administration.
The first task of the administration is to recruit personnel capable of implementing the concept of the entire project, each in his own place and within the framework of his official duties. The second task is to create opportunities for the staff to do this, not forgetting that it is the employees who contribute to the flow of money. The third task is to ensure continuous control of the business process in all aspects, and, above all, in financial terms, identifying negative trends in time and responding constructively to them. The fourth task is to carry out strategic planning in accordance with new trends.
As part of the first task, it is necessary to select and train qualified personnel. The task itself is not easy, given the ever-increasing demand for fitness professionals. However, as in any kind of activity, there are many specialists - few good ones. In the field of fitness, everything is further complicated by the fact that a fitness specialist (coach) can brilliantly prove himself in a fitness club of one format, but suffer an absolute collapse in another. For example, a recognized specialist in building muscle mass, who has no price in a bodybuilding club, is unlikely to cause a stir in a corporate fitness club, in which informal communication with clients during training and a certain solution to the problems of the team are the basis of the training methodology. This doesn't just apply to coaches. Any employee of a fitness club communicates with customers. And the level of communication should correspond to the same target group of potential consumers. And not just direct communication.
In fitness, a coach is a model of what any client can become. However, we should not forget that the main purpose of a trainer in a commercial fitness club is to interest the client, teach him how to work on himself competently without creating health problems, keep him, and, as a result, encourage him to leave as much money as possible in the cash register. This is the only quality criterion by which, by the way, it should be evaluated. At the same time, demonstrating your excellent sports form as an example is a secondary task.
A separate question is who will manage all this - about the director or the manager of the fitness center. In fact, these are different types of activities. The director is called upon to solve the main strategic tasks, his main quality is creativity, that is, the ability to develop new ideas and approaches. A manager is a practitioner who implements these tasks. Its main purpose is to monitor the smooth operation of the mechanism. Just like any employee, the director must comply with the concept of the club, that is, have experience in managing a club of this format.
The basis of remuneration in a fitness center should be the principle of material interest of each employee, a commission based on the results of activities.
Only in this way does the staff feel their involvement in the process of meeting the needs of visitors.
The minimum required number of fitness center employees is 20 people. This is due to the long working day of the enterprise and the need to organize shifts, as well as give rest to employees (usually clubs work about 14-16 hours a day).
The attractiveness and profitability of fitness in the world practice are significant. So, according to the research of A. G. Kashirin, 4.5 million people are employed in the world. The financial resources that circulate in this area and stimulate intensive international trade have brought the sports business to 22nd place among other types of business. Fitness centers are one of the main components of the sports industry.
Not only its financial well-being, but the ability to play any significant role in society depends on the successful marketing policy of a fitness center.
Since the main concept of marketing is a product, it is worth deciding what a product is in relation to fitness centers.
In the context of the marketing aspects of the functioning of fitness centers, a product is a service that satisfies the need for physical activity. The services of fitness centers are offered to the consumer both under various brands and without them and provide a range of recreational activities based on a person's physical activity.
Since the sale of the service occurs before its actual consumption, the fitness center needs to demonstrate the quality of its service and the level of professionalism through material evidence (location, equipment, cleanliness and design of the premises), as well as the professionalism, courtesy, attention of the staff.
F. Kotler defined the importance of the attitude of staff towards consumers as interaction marketing - an integral aspect of the competitiveness of a fitness center in the market.
Among the services of the fitness center there is one main one - the sale of a subscription (or membership card) and several additional ones.|
Each service - basic or additional - needs its own marketing and positioning. At the same time, the whole range of services should correspond to each other and not enter into an image or positional conflict.
After defining your service, as well as additional services or their absence, it is necessary to determine other marketing aspects of the functioning of fitness centers.
In order to interest buyers in purchasing the services of a fitness center, it is necessary to take into account a number of aspects.
Competitiveness of fitness centers is based on the work of all departments and subdivisions, organizational structure, pricing policy that corresponds to the capabilities of the target group of consumers, diversity and purposefulness of marketing activities.
A visitor to the fitness center, due to a lack of understanding of the service, cannot count on a specific result from the estimated hours spent in the gym or aerobics. Consumers analyze the expected quality of the service by the location of the office or the place where the process of providing the service will directly take place, by the interior design, equipment, fitness center staff and the information received.
Another important feature of the fitness center service is the fact that the visitor is essentially a direct participant in the service process. The final result of the service is directly affected by both the fitness center and the consumer.
The quality of the services provided in different fitness centers is different. Therefore, consumers choose a fitness center from several alternative options. It is for this reason that the percentage of renewal of subscriptions (membership cards) can serve as an indicator of the quality of service.
If the consumer is satisfied with the quality of the service, then he continues to use the services of the same fitness center.
The process of liberalization of some sectors of the service sector - communications, transport, banking and entertainment - has given rise to price competition.
The examples of many well-known companies demonstrate that customers rate the services offered by various fitness centers as similar. Therefore, the buyer tends to think more about the price than about the essence of the offer and the level of professionalism.
In this situation, fitness centers may face fierce price competition that will benefit consumers.
An alternative to price competition is the differentiation of the offer, the process of providing services and the image of the fitness center.
Offer differentiation means developing new services to differentiate them from competitors' offerings. The main problem in offering differentiation is that innovations are easily copied by competitors. However, fitness centers that regularly innovate and innovate gain a temporary advantage over the competition.
Fitness centers have the opportunity to stand out with the quality of service delivery, increasing the number of service personnel, offering an attractive physical environment in which the service is provided.
One of the most effective ways to differentiate a fitness center's services is to continually offer better services than the competition. The key to attracting the target segment of customers to consume the services of a particular fitness center is to meet the expectations of consumers regarding the quality of the service. Consumer expectations are formed under the influence of their past experience, information from acquaintances and advertising.
Consumers choose a fitness center and after visiting compare the expected quality of the service with the actual one. If the impressions about the service provided do not correspond to the expected presentation, the consumer loses interest in the fitness center, otherwise he is inclined to use the offered service again.
Preserving and improving the quality of services of any company involves the passage of three stages in the process of carrying out activities.
The first is staff recruitment and training. Fitness center instructors and administrative staff must go through a multi-stage training preparatory period before starting their practical activities directly with club visitors. Significant funds are used to pay for travel and participation in various conventions held by world-renowned instructors and sports club managers.
To improve the competitive professional level of staff, it is necessary to participate in all conventions of the international system IHRSA (International Professional Association of Fitness Centers), where representatives of all areas of fitness clubs gather.
The second stage is the identification of general directions and trends in the strategic planning of services marketing and the development of market development tactics. In the course of work, it is necessary to take into account many factors that affect the entire work of the company: the state of the business environment, the level of competition and the macroeconomic market situation.
The third and final stage is monitoring the degree of customer satisfaction with the service using a system for analyzing complaints and suggestions, studying the opinions of the company's consumers, comparing the quality of competitors' services with the quality of their own services.
staff fitness marketing consumer
- Description of products and services
- marketing plan
- Production plan
- Recruitment
- Financial plan
We bring to your attention a typical business plan (feasibility study) for opening a nightclub. This business plan can serve as an example for obtaining a bank loan, government support or attracting private investment.
Where to start opening a nightclub
The aim of the project is to open a night club in the city of N with a population of 300 thousand people. The prerequisites for opening an institution are the steady growth in the income of the city's population and the growing demand for entertainment services in general.
To implement the project, it is planned to attract own funds in the amount of 1,000,000 rubles and borrowed funds (bank loan) in the amount of 3,200,000 rubles. Total The total cost of the project will amount to 4,200,000 rubles. Economic indicators of the project implementation:
- Net profit per year= 2,776,780 rubles;
- nightclub profitability = 22,6%;
- Project payback = 18 months.
What taxation system to choose for a nightclub. OKVED code
The organizational and legal form of the organization will be a limited liability company consisting of two founders.
The OKVED codes for this activity are as follows: 55.40 - “Activity of bars” and 52.25 - “Retail trade in alcoholic and other drinks”. A simplified taxation system of 15% of profits will be applied as a taxation system.
What documents are needed to open a nightclub
Currently, activities have begun to implement the nightclub project:
- The limited liability company "Night Shock" was registered;
- The location of the institution in a room with a total area of 510 m2 has been agreed. The room complies with all food and fire safety standards. The preliminary lease agreement is concluded for a period of 5 years;
- Preliminary contracts for the repair and reconstruction of the premises, the supply of sound and lighting equipment have been concluded.
Description of products and services
The following entertainment services are expected to be provided:
- Dance and show programs;
- Theme parties;
- European cuisine;
- vip zone;
- Table rental;
- Bar work;
- Banquets, weddings, corporate events.
Also, visitors will be offered a menu that includes hot dishes (soups, side dishes, pizza), cold snacks (salads, meats, vegetables, fish delicacies), cocktails, juices and strong alcoholic drinks. The establishment will sell strong alcoholic beverages.
For these purposes, a license for the sale of alcoholic products has been acquired. Entrance ticket price in an institution from Friday to Sunday: 200 rubles. from a person. Entry will be free on weekdays. The one-time capacity of the club is 180 people. Experienced DJs, photographers, dance groups and showmen will work in our organization.
Download nightclub business plan, from our partners, with a guarantee of quality.
marketing plan
The building will be located in the central part of the city, in an area with convenient access roads. Our main visitors are young people aged 18 to 35.
We will be in close proximity to the campus, so a significant part of the visitors will be students. There are also two large shopping centers next to the establishment, which will also have a positive effect on the popularity of the establishment.
Planned the average check of a nightclub is 700 rubles. This is a small amount, since the main contingent of the establishment cannot be called elite. It is planned to receive the main income from turnover, counting on high attendance on weekends.
The club, in addition to night dance programs, will provide additional services for themed parties for VIP guests, New Year's Eve, corporate parties, weddings, banquets and presentations.
The main direction of music is Disso, Radio Pop (pop). This is the most numerous and most influential music, which has much more fans than opponents. If we talk about possible competition, then we can single out two such establishments operating in our area. Let's carry out a comparative analysis of the strengths and weaknesses of the potential competitors of the nightclub:
How to promote your nightclub
- Advertising in the media (newspaper, magazines, TV, radio);
- Banners, banners, billboards;
- Distribution of leaflets, flyers, posting ads;
- Creation of a personal website of the club;
- Promotion in social networks and contextual advertising.
It is assumed that these events will attract the maximum number of visitors from the first days of the club.
How much does a nightclub earn
Next, we calculate the potential revenue of the organization. It is assumed that the main attendance will fall on Saturday and Friday, as well as on public holidays (February 14 and 23, March 8, May 9, etc.). The occupancy of the institution on these days will be close to 70% (~ 130 people).
The number of days off and holidays in a year is ~ 105 days. With an average club check of 700 rubles, the club's revenue for the data will be: 105 days * 130 people * 700 = 9.55 million rubles per year.
Additional revenue can bring services for corporate events, weddings, banquets. About 10 such events will be held monthly. The average revenue for one event is 50 thousand rubles. The planned annual revenue from the provision of these services will be 6 million rubles.
The total amount of the planned annual revenue, according to the calculations of the business plan, will be about 15.55 million rubles. rubles.
Production plan
The total area of the premises will be 510m2. Of them:
- dance hall area - 200m2;
- the area of the landing area and vip-cabins - 110m2;
- kitchen area - 50m2;
- hall and dressing room - 80m2;
- latrines, utility rooms, warehouse - 70m2.
The monthly rent under the contract is 500 rubles / m2 or 255 thousand rubles. monthly. All premises will be equipped and reconstructed in accordance with all fire safety standards (fire alarm, emergency exits, evacuation plan, emergency fire extinguishing system, etc.). The club will operate two bars at the same time. Club working hours:
- Friday - Saturday from 20.00 - 05.00;
- Tuesday - Thursday, Sunday from 20:00 - 04:00;
- Corporate events will be held on any day.
Professional business plans on the topic:
- Nightclub business plan (38 pages) - DOWNLOAD ⬇
- Disco business plan (35 pages) - DOWNLOAD ⬇
- Billiard club business plan (37 pages) - DOWNLOAD ⬇
Recruitment
In total, the staff of workers will include 24 people. Monthly wage fund will amount to 372,000 rubles, annual - 4,464,000 rubles.
Financial plan
Fixed expenses per month will amount to 1,023,600 rubles.
The main fixed costs of a nightclub are the cost of paying wages to employees - 36% of total costs. In second place in the structure of expenses is the payment of rent payments to the owner of the premises - 25% of the total expenses of the nightclub. Then there are the expenses for the purchase of products and ingredients - 15% of the total costs and insurance contributions for employees in the Pension Fund and the Social Insurance Fund - 11%.
The gross income of the nightclub will be 3.3 million. rubles, and the net profit of the club at the end of the year will be equal to 2.8 million rubles. The night club will bring a net profit of 230,000 rubles per month. The planned profitability of the nightclub, according to the calculations of the business plan, will be 22.6%, which is a good indicator for such a business. The payback of the project with such indicators will come in 18 months.
1. Privacy
3. Stages of project implementation
4. Characteristics of the object
5. Marketing plan
6. Technical and economic data of the equipment
7. Financial plan
8. Risk assessment
9. Financial and economic justification of investments
The activities of the night club are managed by a director (manager) appointed by the founder. Its functions include the solution of the whole range of issues related to the activities of the institution.
The director (manager) is directly subordinate to the managers of the technology department (shift manager), the program director (promoter) responsible for the entertainment part of the club's work (most often everything related to marketing belongs to his department), accounting with the personnel department (usually combined), engineer for operation (senior technician), whose department provides the technical side of the activity, the head of the security service shift.
The casino staff must have at least two managers whose duties - in shift work - include constant visual monitoring of the work of the nightclub, the actions of visitors and employees of the institution. In the event of disputes between club employees and visitors, he acts as an arbitrator, whose decision is final. The shift manager is considered the chief official of the club on this day. His recommendations and instructions are binding on club employees and visitors. Often the manager has to accept complaints from both visitors and employees about the supposedly incompetent actions and decisions of the shift manager. But these are all emotions. Typically, the manager selects managers who strictly perform the tasks assigned to them by the management. Those who do not agree with the policy of the club do not stay in such positions for a long time.
The most numerous employees of the club are employees of the technological department (bartenders, cooks, waiters, barbeques, cleaners, buyers). Their total number depends on the number of bar counters, seating at the tables in the institution, the total number of rooms in the club. The director (manager) of the club determines the work schedule for the employees of this department for a month. For the rest of the departments, a recommended work schedule for the staff is drawn up, which is adjusted on the spot. The peak of the load on the work of the institution occurs on calendar weekends and holidays, when all the employees of the nightclub go out in full force and often work in excess of the stated opening hours of the institution. Some establishments have special requirements for hall employees:
wear clothes without pockets;
do not have any jewelry on your hands.
The club has a security service (SB), the main task of which is to protect the interests of the club from unlawful encroachments on its property by any persons and to protect the dignity, honor, health and personal property of visitors to the institution from criminal encroachments. The work of the Security Council is supervised by its chief, who determines the number of employees and distributes duties among them. The activity of the security service is licensed. Also, Security Service employees must have a license to work. Those clubs that do not have the opportunity to make a license for the SB call their guards administrators. Go to such a trick from the inspection authorities. The head of the security service usually reports directly only to the founder (owner) of the institution.
On each specific day, the work of the club is serviced by a duty division of the Security Service, consisting of a shift supervisor appointed by the head of the Security Service, employees of stationary security posts, a dance floor security team, a technical means control group, and a security reserve. The quantitative composition of the duty unit of the Security Service is determined by its head.
The shift supervisor directly manages the activities of the unit on duty and - in the absence of the head of the security service - is the senior security officer in the club. He reports only to the director of the club. His safety instructions are binding on all other employees.
The functions of security officers working at stationary posts: checking the availability of entrance tickets for visitors, maintaining public order at the entrance, both inside and outside, preventing and suppressing illegal attempts to enter the club. In total, two stationary posts are installed; the first is at the main entrance to the club, and the other is at the service entrance. The first stationary post is served by three security officers, the second - by one or two security officers (at the discretion of the shift supervisor).
Functions of Security Service employees working in the dance floor team: visual control of the order in the hall, prevention and suppression of any illegal actions of club visitors or its employees that violate the order in the hall, internal rules and requirements of the institution.
The number of Security Service employees working in the team serving the dance floor is determined by the shift supervisor. Surveillance cameras can be installed at certain points in the hall. From time to time, Security Service employees move around the hall, carefully observing the behavior of visitors and club employees.
Functions of the control group by technical means: monitoring the process of serving visitors by bartenders and waiters, as well as suppressing illegal actions of visitors. The control group by technical means is located in a separate room. Monitors are installed in the room, on the screens of which tracking cameras are installed throughout the club, even in completely unexpected places. If necessary, the control group can carry out audio and video recording of what is happening in the club. The number of employees of the control group by technical means is determined by the head of the SB shift.
The functions of the security guards who are in reserve: to be in constant readiness to come to the aid of security guards at stationary posts and the dance floor team, as well as providing assistance if an order is received from the shift supervisor. The number of security personnel on standby is determined by the shift supervisor. [ 3 ]
Financial activities of the nightclub
In cases where a nightclub is not a legal entity, but is one of the divisions of the parent organization, then all of its financial activities are reflected in the accounting documents of the organization. It is the parent organization that owns all the equipment of the club, the employees are on its staff, and, accordingly, all the income of the institution is the income of the parent organization. In the interests of the club, the parent organization concludes agreements with legal entities and individuals, and bears responsibility for them.
Calculations with the budget for the amounts received from the nightclub are made as follows: from the total amount of profit received by the parent organization from all types of activities, the amount of profit from the club's activities is deducted.
The club's profit is formed as the difference between the amount of income from the club's activities and the club's actual costs included in the full cost of organizing this activity. The income of the club is formed from the proceeds from the sale of entrance tickets, the sale of drinks from the bar, the proceeds of the restaurant. It happens like this: a non-profit organization "Public Charitable Foundation" establishes a club. All money from the activities of the club goes to the fund. And the tax authorities do not have the right to check the financial activities of the fund.
Rules of conduct for visitors to the nightclub
Individuals who meet the accepted requirements for a nightclub visitor can purchase a fixed-price entry ticket (subject to availability). The ticket price is determined by the club administration.
Visitors to the club are required to follow the rules of conduct on its territory:
behave correctly, with restraint, not allow obscene expressions and behavior that violates the peace and rest of other visitors;
promptly comply with the requirements of the security officers. At the same time, a visitor who does not agree with the requirements of a security officer has the opportunity to challenge his actions with the administrator, but only after all the requirements of the employee are met by him.
Visitors are prohibited from:
enter the club in a state of intoxication or in a state of narcotic intoxication;
bring into the territory of the club any type of weapon, regardless of the presence of documents giving the right to carry it, as well as poisonous, combustible and explosive substances;
to make film, photo and video filming on the territory of the casino without the permission of the administration;
visit the institution in sports and work clothes.
The club administration has the right to expel any visitor from the club without explanation.
Currently, nightclubs are very widespread around the world, including in Russia. There are hundreds of them in large cities with millions of people. Clubs can be built even in small towns. Building your own nightclub is a small business that is actively developing today.
Night clubs are institutions whose main area is service and recreation. A nightclub is a worthy place to invest money. Such a business has great prospects, despite the huge competition. Of great importance is the fact that today's youth loves to go to clubs. Some go there rarely, others - all the time.
Thus, nightclubs are one of the places where people can forget, get away from the hustle and bustle and relax. The nightclub is suitable for relaxing with friends, celebrating a housewarming party, listening to good music. All this makes such institutions very popular. Let us consider in more detail the business plan of a nightclub using the example of a large city. But before that, you need to find out what clubs are.
Back to index
Types of nightlife Required documents
As mentioned above, clubs can be very diverse. The most popular are night clubs, bar clubs, night game clubs, gay clubs and others. The latter are banned in many cities. The most numerous group are ordinary nightclubs. The nightclub business plan includes a list of provisions that need to be implemented. It includes choosing the location of the future nightclub, renting the premises or building it from scratch, purchasing the necessary equipment, establishing relationships with suppliers of raw materials, choosing the interior of the premises, recruiting staff, setting a pricing policy: determining the cost of products, entrance to the club, wages employees, calculation of profits and expenses.
So, the first thing to do is to decide on a place. Usually clubs are located in busy areas. It is better that it be the city center or the main streets of outlying areas. It is important that there are not many competitors nearby, otherwise the business may fail. Many clubs are located in large shopping centers, which is very convenient, as thousands of people pass there every day. The second step is to collect the necessary documentation. In order for the club to be able to work, you need to obtain permission from the fire and sanitary and epidemiological service to carry out business activities. In addition, documents on the territorial management of property are required. If the premises will be rented, then the permission of the fire service is not required.
Back to index
Registration and sanitary and epidemiological supervision
In parallel with this, the future businessman must register with the local tax office as an LLC or an individual entrepreneur. The latter option is the most optimal, as it can save time and money. The list of documents will also be smaller. An important point is that in many nightclubs hot meals are organized for customers, that is, this institution can be partially attributed to public catering. Because of all this, close supervision is organized for him by the state sanitary and epidemiological surveillance authorities.
It is divided into preventive and current. Preventive measures are carried out at the stage of site allocation, construction and commissioning of the facility. At the same time, an expert opinion is given.
After the club begins to work, he is given time to establish business. A few years later, scheduled inspections begin. They are held every 3 years. But they can be carried out more often in the form of unscheduled trips, for example, in case of complaints from visitors to the institution and the like. If violations are found, a fine is given or the work of the club is temporarily suspended until the violations are corrected. All checks are carried out on the basis of sanitary rules and building codes, GOSTs and other regulations.
Back to index
Purchase of the necessary equipment
For the club to work successfully, you need to purchase the necessary equipment, furniture and other interior items.
As equipment you will need: equipment for music, light and music, bar counters, shop windows, cash registers, mirrors, wardrobe equipment, tables, chairs and upholstered furniture for visitors and staff.
In addition, if it is planned to organize meals in the club, then you will need an oven, microwave ovens, stoves, dishes, refrigeration equipment. All this will cost a lot of money.
The important point is to find a conscientious equipment supplier. Musical equipment can be bought in a regular music store, this is not a problem for a big city. Don't skimp on this. All equipment must be modern and new so that it lasts for a long time and visitors to the establishment can experience good sound quality. In addition to equipment, you need to stock up on utensils. It must be in abundance. All dishes should be clean, especially glasses. This is the responsibility of the bartender - to keep order at the bar counter.
Back to index
Room interior. Possible Ideas
The interior is very important. It's not worth saving. It is recommended that the room be spacious. You can organize several halls: dancing and quiet. In one it will be possible to have fun, and in the other - to chat calmly. Floors and walls must be smooth. It is desirable to finish the floor with tiles so that it is easier to wash and process. Tables should be located on the periphery so that it is comfortable and possible to observe what is happening on the stage and the dance floor. This is very important, since in most clubs, in addition to music, entertainment shows are also organized. It can be performances of famous singers, dancers.
The hall must be equipped with light music or laser devices. The wardrobe should be large, the presence of mirrors is mandatory. It is better to organize sanitary facilities separate for men and girls. They need to be equipped with modern appliances, air towels, sinks, urinals. In the kitchen, order and all anti-epidemic requirements for cooking must also be observed. In order for all equipment to work, communications are first of all carried out: electricity, hot and cold water supply, heating, ventilation and air conditioning, sewerage and waste disposal. In the hot season, it is especially important to equip the club with an air conditioning system so that visitors feel comfortable. Another requirement is fire safety. This issue became important after the fire in the Lame Horse club in the city of Perm, when dozens of people died from the fact that the canopy over the ceiling suddenly ignited.
Back to index
Recruitment of service personnel
The choice of staff is a responsible step, since the number of clients of the establishment and possible profit depend on the quality of service. The staff should include: waiters, bartenders, security guards, cooks, manager, administrator, technician, cleaner. All employees are required to undergo a pre-employment medical examination. All that is needed for employment is to pass an interview with the manager, provide passport data. People without education can work as waiters, bartenders, but work experience is undoubtedly welcome. Cooks are people with a special culinary education, that is, you need a diploma or certificate.
All personnel must have personal medical books. It is desirable that he wears a uniform. This primarily applies to cooks and waiters of the institution. This will give the club solidity in the eyes of visitors and future customers. The second point is the organization of the operating mode of the nightclub. Usually this is 2-3 days a week, but there are those who work almost every day. The most optimal hours of operation will be from 22:00 to 6:00 in the morning. Entertainment shows and rooms can be organized around midnight.
